10-23-2020 12:55 PM
I have been on eBay for 20 years, and I am not going to make the threat that I am not going to sell here. It is out of control though, and I don't know if CEOs have changed. Don't know the chain of command and don't care. I have always jumped the hoops and followed all of their policies, but now it is a buyer's free for all. When I get a return, now 10 times per year, originally once every 3-5 years. When I have fallen into the trap of a criminal buyer, I do try to state my case. Five years ago eBay agents DID read the information and sided with me on more than one occasion. I have found out now, there is no reading by anyone at eBay. It is automatic. The seller wins, you lose. This year I have lost over $1,000 because of this new policy.
Even worse, what I did not realize, was that I went from Top Rated Plus to Below Standard. I thought, so what? I will not get the 10 percent discount, that used to be 20 percent.
Oh, there is so much more eBay chooses to punish you with. Here it is in case you don't know. The $100 coverage for insurance for USPS changes to $50, no more global shipping allowed, you come up in the search, dead last. If there are 40 items on like yours, you are not getting seen. And worst of all the new 30 cent per item plus 13 percent taken away from sellers including the shipping you pay (never understood that!) includes another 6 percent, with a note that says, you are below standard. So basically you are paying almost 20 percent for every sale. To add insult to injury, I changed back to Top Rated on October 20. They are continuing to charge the below average fee until November 1. I am just supposed to understand that that is their "billing cycle."
I don't spend much time on these boards, but really wanted to let sellers know that you must take all returns with a smile, thank them, and of course, you can report the buyer, PLEASE, that is just to make you feel better. Nothing ever happens to these scammers. Is it costing eBay anything? No, so let them do to the sellers as they please, there will always be other suckers willing to sell on eBay, just like me. Just smile and say thank you eBay for running the prices of collectibles into the ground for the last ten years. Thank you, eBay Master, I will continue to follow!
11-08-2020 10:36 PM
You don't seem to believe buyers can lose buyer protection. They can, and they can also be suspended from buying.
eBay has been restricting bad buyers for many years. Some get suspended from buying and some can still buy but they're told they no longer have buyer protection.
AMAZON also will suspend you from buying if you make too many returns. Buyer Protection is like insurance. If you file too many claims they'll drop you.
eclectic-brands-exchange
Ebay suspended buying for 90.ebays says toomany refunds received
11-04-2012 05:50:05 PM
charlenesultana
Removed from e Bay Money Back Guarantee
06-04-2015 06:23:10 PM
bill8991
MC999 Suspension for too many buyer protection claims! 2 ? H72158
04-05-2013 05-57-58 PM
11-09-2020 06:59 AM - edited 11-09-2020 07:00 AM
@collectintime wrote:To add insult to injury, I changed back to Top Rated on October 20. They are continuing to charge the below average fee until November 1. I am just supposed to understand that that is their "billing cycle."
When you say you "changed back to top rated on Oct 20", were you looking at your "if we evaluated you today" status, or your "last evaluation" status?
Because if you were looking at your "if we evaluated you today" rating, that is a projection of what your status WOULD be, not a report of what your status IS.
12-10-2021 05:11 PM
You are incorrect. When I was changed back to top rated plus, the $100 of insurance was back.
12-10-2021 05:14 PM
Yes, read more carefully. You are correct, you do not understand.
12-10-2021 05:23 PM
If you used the bulk update tool in seller hub you could have added the global shipping in less than a minute to all 125 of your listings.
12-10-2021 05:48 PM
Can you share a screenshot of this supposed $100 shipping insurance? I am TRS, I buy all my labels through Ebay, a Priority label offers only $50 built-in insurance whether I buy it through Ebay, in-person at my local post office, or via Ebay before I was a TRS. I have never been offered more than $50 coverage for as long as I can remember, nor have I heard anyone say otherwise, besides you. Now, were you talking about Express Priority? Because I never use that and have no idea what its' insurance is like, but as for regular 2-3 day Priority, it's $50, period. You can keep telling people they are incorrect about that, but it takes some nerve considering your demand of proof from people saying buyers do face repercussions for being reported.
12-10-2021 06:21 PM
Going only by feedback you made 350 sales last year (that you left FB for) and got 10 return (requests?).
That is higher than the average of under one percent.
EBay expects sellers to settle disputes promptly.
Even if you have a No Returns policy you are allowed to demand the return of the disputed product before shipping, although you might (well, probably) will be required to send return postage.
Were you refusing the returns and therefore losing the disputes?
The $100 coverage for insurance for USPS changes to $50,
Talk to Post Master General Louis DeJoy about that.
EBay has no control over USPS charges.
And for the record there are several third party insurers who do one-off or annual insurance.
We use Hugh Wood International which is the insurer for the American Philatelic Society and our policy also covers shows, shoptheft, fire and water damage, loss and damage in transit. HWI specializes in collectibles both for dealers and for collectors. They have an office in New York City.
no more global shipping allowed
Do you mean International Shipping? Or do you mean you are no longer allowed to use the Global Shipping Program?
Even a rank newbie can ship internationally and get a discount on the cost of shipping with very little research.
the new 30 cent per item plus 13 percent taken away
Both Paypal and the new Managed Payments include a 30c non-refundable fee. PP has required the fee for several years, although it only became non-refundable (when there was a refund) about two years ago.
Fees on sales started being set by category a few years ago too.
Here is the fee schedule-- you have to scroll down a bit. The fees range from 0% to 14.55%.
https://www.ebay.com/help/selling/fees-credits-invoices/store-selling-fees?id=4809
Most Collectibles and Antiques are 11.7%.
another 6 percent, with a note that says, you are below standard.
Yes.
A Top Rated Seller gets discounts on FVF, plus some other perks.
Losing TRS status returns you to the rates paid by the basic sellers including newbies and occasional sellers.
I am just supposed to understand that that is their "billing cycle."
Yes.
When you lost your TRS, the higher fees started with the new billing cycle and when you got it back, the lower fees did the same.
Nothing ever happens to these scammers.
You don't explain what scams your customers were running.
Were they returning boxes of rocks?
Were they complaining about damage in transit, but refusing to return even when you sent a shipping label?
We do occasionally see a complaint from a buyer that he cannot use the Money Back Guarantee because he has had "too many" disputes- won or lost.
Or do you regard all customer complaints as scams?
running the prices of collectibles into the ground for the last ten years.
There was a rush on Collectibles around the turn of the millennium because collectors learned that they could find online what they could not find in nearby shops.
Then two things happened.
First, collectors learned that a lot of "rare" items were in fact not all that rare, causing prices to drop.
And collectors got older.
We Boomers are now from 56 to 75 years old. We are starting to downsize and even die off. Our children are not collecting the same things. First edition Hemingway? No. Silver Age comic books? Yes.
Chatting with friends (ages 88, 75, and 63) at the coffee shop this afternoon, we found our kids did not want the figurines, fine china, silverplate cutlery, that we had accumulated. (They did want the kitchen ware- good pots and pans are still in demand by younger buyers.)
Anyway.
Times change.
Either we do or we don't.
12-10-2021 07:08 PM
You're dredging up a ZOMBIE thread from over a year ago.
12-10-2021 07:20 PM - edited 12-10-2021 07:20 PM

12-10-2021 shows $100 for me
12-12-2021 10:18 AM
Holy cow! Mine says 100 now too, but I swear it was only 50 last time I noticed, maybe a few months ago. I remember because I was on the fence about whether I should use Priority for some item or other.
But that still doesn't explain the OP's claim that the insurance coverage depends on seller status. Why would the USPS change the amount IT offers based on Ebay's in-house status tiers???
12-12-2021 10:50 AM
Some of the issues you raised is the reason I left eBay. YOU are no longer in control of your sales, when you receive payment, or you communication with the buyers. It use to be that if a buyer had an issue, I would deal with them directly and we would settle the problem. It was simple just to refund them the money out of my PayPal account. This is all changed and eBay is now in control! Their system is now just too complicated. I am on Etsy and it is sooo much easier! Dorita
12-12-2021 11:04 AM
I totally agree with your assessment that we are dealing with a whole new type of generation. I had one young person say that they live in an apartment and cannot find room for all the collectible items that us boomers had displayed on shelves! I have seen more apartment buildings going up in the past six months which is an indication of where the "young" families want to live! We have so many apartment complexes going up in the middle of town because the "young" families like the convenience to walking across the street to purchase items. One of the apartment complexes will have large Kwik Trip included on the complex. How convenient is that! I live near Lake Michigan and these apartment complexes are going up in the "green areas" near the Lake. Sure spoils the peacefulness of the Lake shore area! As for me, give me a nice ranch style-home with a finished basement for hobbies on the edge of town! No traffic, No noisy neighbors, No crowded-out feeling - just lots of space to stretch out, have a few flowers in the yard, trees to sit under in the summer time, and quietness!
12-12-2021 05:03 PM
Generations X, Y, and Z have much lower numbers of mortgages because we can't qualify for loans, what with insane student debt because the rate that tuition skyrocketed over the past 30 years or so, also the increased qualifications to get decent jobs (ones that used to require only a bachelor's now require a masters, etc.) and the overall stagnation of wages. Yeah, get a trade skill like plumbing or electrician; we've heard that once or twice, ha. The ones actually renting a place to live have something to be proud of, because most of the others are still living with their parents or other relatives. I'm 47 and have a master's degree but I wish I knew how much money I could make on ebay many years ago, because I would have skipped the hell of college and started this instead, probably be filthy rich by now.
But I don't know how anyone can stand to live in an apartment building. I rent a house because it's relatively cheap in the deep south, but if I couldn't afford this I would rather live in a trailer than a place sharing walls, floors and ceilings with whatever loud, fish-cooking, cockroach-having neighbors I would surely wind up with. No thank you.
12-13-2021 06:52 PM
I have to ask, if you're pro-house/anti-apartment, why is apartment part of your handle?
12-13-2021 07:18 PM
@gurlcat wrote:Generations X, Y, and Z have much lower numbers of mortgages because we can't qualify for loans, what with insane student debt because the rate that tuition skyrocketed over the past 30 years or so, also the increased qualifications to get decent jobs (ones that used to require only a bachelor's now require a masters, etc.) and the overall stagnation of wages. Yeah, get a trade skill like plumbing or electrician; we've heard that once or twice, ha. The ones actually renting a place to live have something to be proud of, because most of the others are still living with their parents or other relatives. I'm 47 and have a master's degree but I wish I knew how much money I could make on ebay many years ago, because I would have skipped the hell of college and started this instead, probably be filthy rich by now.
But I don't know how anyone can stand to live in an apartment building. I rent a house because it's relatively cheap in the deep south, but if I couldn't afford this I would rather live in a trailer than a place sharing walls, floors and ceilings with whatever loud, fish-cooking, cockroach-having neighbors I would surely wind up with. No thank you.
I lived in apartments when I was poor... as soon as my husband had a good job we bought a house. In 2004 that cost 153K (cheapest house in my city, and the previous owners had 18 cats, so imagine that... took a year to get the smell out completely).
When we sold it in 2018 (due to divorce) it was still the cheapest house in my city, but now selling for 346K. The mortgage wasn't paid off, not even halfway, but the increase of value on the property made for a substantial divorce settlement for both of us.
I bought part of a duplex which was pretty cheap compared to the 600K houses in the neighbourhood. I only qualified for a mortgage because I had a substantial down payment. They wouldn't consider eBay income. They said it wasn't stable and a proven track record of sales doesn't mean I will keep selling here. They did take my part time work bookkeeping for clients (which is the only other reason I qualified, in addition to the down payment).
My goal is to have my house paid off before I retired, but due to health reasons, that might be a lot sooner than I originally planned. Guess I'd better get busy making money to make extra mortgage payments.
C.