Being charged with insertion fee even though I have 1000 listings available

[thesupercoinmart]

I have NOT used all my 1000 free listings for my premium store yet I am being charges 35 cents per insertion.  

[labs118]

Join the crowd

See below  post links


https://community.ebay.com/t5/Selling/Listing-Fees-Glitch/m-p/29329525#M1343839




https://community.eba...

[labs118]

Board is now giving me issues 2nd link is

https://community.ebay.com/t5/Selling/EBAY-CHARGES-35-TO-LIST-AND-I-HAVE-FREE-STORE-LISTINGS-LEFT-TO...

[juststuffisell]

Thanks for the heads up. I will have to check my account for that. I have 3 listings I have removed from eBay twice that have been relisted by ebay twice now.......kind of irritating since I am trying to take them down...lol

I guess eBay is having some issues - maybe trying to pad the old last quarter numbers....lol

Cheers

[daneiac]

I am thinking every year around New Year's Holiday it gets glitchy because of accounting practices that need to be switched over to the next year's accounting..ha

[mypostingid15]

---

@thesupercoinmart wrote:

I have NOT used all my 1000 free listings for my premium store yet I am being charges 35 cents per insertion.  

---

Check your prior invoices to see if any have insertion fees, then call ebay,

I called ebay about it and here's their response,
"Hello (my name),
We are aware that you are receiving an insertion fee charge when creating listings while still having an available allotment of monthly free listings. A credit has been submitted to your account for the insertion fees on your last invoice. We are currently working to prevent this from happening again.
Thanks,
eBay

[keziak]

---

@mypostingid15 wrote:

---

@thesupercoinmart wrote:

I have NOT used all my 1000 free listings for my premium store yet I am being charges 35 cents per insertion.  

---

Check your prior invoices to see if any have insertion fees, then call ebay,

I called ebay about it and here's their response,
"Hello (my name),
We are aware that you are receiving an insertion fee charge when creating listings while still having an available allotment of monthly free listings. A credit has been submitted to your account for the insertion fees on your last invoice. We are currently working to prevent this from happening again.
Thanks,
eBay

---

Hmmm, does that mean all zillion sellers have to call CS to get a credit for the erroneous listing fees?