Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Buyer said they received a different item than what I sent

I am in need of some help. I sent a buyer a coach purse and wallet. I packed them myself and brought it directly to the post office. The buyer sent me an email and said they received two books from me. They had a picture of my correct box, and then t...

Handling time and returns prefrence

im still pretty new at this and only list via the mobile app so im not to skilled at the dashboard and such. where can i edit my handling time prefrence as well as reurn policy? i want to change it from no returns to accepted, and 2 day handling to 1...

Advice needed: Buyer requested I cancel transaction with Echeck payment that has not cleared yet

Buyer was able to purchase my Fixed Price with Immediate Payment Required item with an Echeck on 10/19/18 (listing is now not active anymore and in my solds). Ebay has the transaction as Awaiting Payment. Paypal transaction has the estimated clearing...

How did the Free Shipping box get checked on a dozen of my listings?

I never list with free shipping. NEVER. I posted about a dozen listings on Sunday from my seller ID. Mostly preowned designer clothing with flat rate priority shipping. I clearly remember looking up similar items and clicking sell similar for each it...

FEES!

After over 20 years and with a positive feedback score of 100% with over 450 feedbacks, I'm out of here. At least with regard to using Ebay motors. Selling a $1500 motorcycle and paying $50 a week to do so is hilarious. Talked to a customer service p...

0 feedback bidding and not paying

Has to be a way that Ebay can stop this from happaning, just had one last night, last second bid after a nice round of bids only to have buyer not respond or pay, I like runing auction, don't want to go to all buy it now sale with immediate payment, ...

Asking For and Turning Down Offers Without Sellers's Knowledge???

Recently, eBay was automatically relisting certain of my unsold items without my permission. This was happening on regular 7-10 day auction items. I literally called them FIVE times about it---it is like beating one's head against a brick wall to tal...

Yet another Space Wasting Page Design ... DRAFTS! Seriously???????????

Will they just stop with the absolutely ridiculous space wasting page designs????????? This one just popped up while I was creating drafts ... absolutely stupid, and yes, I am being critical of eBay on this one. I don't know about the rest of you but...

Double Charge

In the past two days, I've had two customers that were charged twice for their order. Same item, order transaction. I have eBay connected through Shopify and in the orders and on Paypal it is showing up as a double order. I have confirmed with both c...

Resolved! ebay's evil product ratings

I can't list a particular product because 1 other "junk yard" seller sold an old broken version of the same product and received a one 1-star review. I can't figure out how to prevent the bad review from being added to my listing. But this is my spec...

AND SALES ARE DOWN WHY?

Found a listing I would be very interested in~these are OOAK items, decorative items for use in your home. But the listing has NO measurements. Zero, nada. You could guess if you really want to, however, it would be better if that were in the listing...

Resolved! Busting your gludeus maximus

After busting our butts for a few sales we have decided to go another route Will still be adding a few items here and there but to us when you almost have to give things away anymore it's time. eBay has made it too difficult on us sellers to really g...

Trying to get help from eBay through phone calls.

Are any other sellers out there having as much trouble as me getting help when calling ebay's 800 help line? First of all ,I can usually only call in the evening eastern time. After 9:00 pm. Recently 10-13-18 I waited over 45 minutes before anyone an...

Possible cause of slow eBay sales

Everyone needs to check their listings. Two recent glitches;1. eBay LOST/DELETED all but 1 picture in random listings. Of my 600+ listings about 40 were effected and only one picture remains. This will definitely slow or prevent sales.2. Another rece...

Resolved! Tracking uploaded on time and validated

I had a pretty confusing call with ebay today about this. I sold an item at 7pm on 10/17/2018. I have 1 day processsing time so I shipped it out 10/18/2018 and recieved an acceptance scan at 5:23pm with the item arriving to the buyer today 10/22/2018...