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Bank Account Not Working

Hi, 

 

My funds in Ebay are on hold until I link my bank account. I've tried to link my bank account, but I get an error message. It's my only bank account, so I can't try another one. It's a Fidelity account. What should I do? 

 

Thanks, 

 

Toby

Message 1 of 14
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13 REPLIES 13

Re: Bank Account Not Working

@tobysola1 

Toby isn't that a brokerage account? Hubs has a fidelity account also but it contains his psp funds from his retirement. That wouldn't be a regular bank required by ebay.

Message 2 of 14
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Re: Bank Account Not Working

Fidelity also offers Checking accounts, which is what mine is. 

Message 3 of 14
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Re: Bank Account Not Working

Some things that may help with linking or editing your bank account for Managed Payments:


Go to https://www.ebay.com/sh/fin and click on edit your payout method. Click on the "+" Add payment option. Select the bank and click continue. Add the new bank, which will overwrite the old bank information.


Instead of selecting your bank from the pull down menu, scroll all the way to the end and click on "My bank is not on the list" to enter the information manually.


Make sure you are using your bank's preferred ACH routing number for online deposits, as it often is different than the one preceding your account number on your checks.


Make sure your name is exactly the same on your ebay account as it is on your the bank account. Change the ebay name if needed, you can change it back later.

Message 4 of 14
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Re: Bank Account Not Working


@tobysola1 wrote:

Hi, 

 

My funds in Ebay are on hold until I link my bank account. I've tried to link my bank account, but I get an error message. It's my only bank account, so I can't try another one. It's a Fidelity account. What should I do? 

 

Thanks, 

 

Toby


Start getting paid on eBay

https://www.ebay.com/help/selling/getting-paid/start-getting-paid-ebay?id=4795&st=3&pos=1&query=Star... 

Message 5 of 14
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Re: Bank Account Not Working


@tobysola1 wrote:

Fidelity also offers Checking accounts, which is what mine is. 


 

They might offer checking accounts, but they are not a bank.

You need a checking account through a real bank for MP.

Have a great day.
Message 6 of 14
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Re: Bank Account Not Working

You need to provide checking account (ROUTING# only).    Name on your checking account, social security card and EBAY profile page must be EXACT MATCH.

 

Message 7 of 14
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Re: Bank Account Not Working

"It's my only bank account, so I can't try another one. It's a Fidelity account. What should I do? "

 

Open a new checking account.  Lots to pick from in Rochester NY.  

 

 

 

 

Message 8 of 14
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Re: Bank Account Not Working

We're all here to help you but the issue you are having is between ebay and your financial institution.

There's not a whole lot we can do.

Goodbye Stranger - Supertramp
Message 10 of 14
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Re: Bank Account Not Working

The reason your 'bank' will not work is it does not allow online withdrawals which eBay needs in case something goes afoul.   They will not deposit funds from your sale unless you get a regular checking account.  The money will eventually go to New York's Unclaimed Property Department and you'll have to file to get it.  I imagine that could take year or two.

 

 

Message 11 of 14
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Re: Bank Account Not Working

I just got off the phone with Fidelity and they said everything should work just fine.  FYI

Message 12 of 14
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Re: Bank Account Not Working

Thanks everyone! I think I figured it out. 

Message 13 of 14
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Re: Bank Account Not Working


@tobysola1 wrote:

Thanks everyone! I think I figured it out. 


Please come back and tell us what the issue was.

 

Knowing what the problem was will help us when others come here with similar issues.

 

 

Message 14 of 14
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