I've been on ebay since 1999 with around 375 transactions, all positive. Recently one buyer purchased 3 items which were all shipped together. He claimed poor packaging, broken items, left bad feedback x3. I have messaged him multiple times with no response. I have shipped this same kind of item a lot and have extensive experience in packing and shipping. I doubt the truth of his claim but anything like that is possible in shipping so hey, I would do about anything including refunding all his money if he would just contact me. I also suspect he may be a competitor in a niche market for these items. Anyway I am no longer having as many followers on my items nor selling as many or as fast. For small ebayers like me, what can be done? Ebay says I can only continue to attempt to contact the buyer, and actually, "don't worry, it won't affect your sales." Any ideas? What about just starting over with a new account, is that a reasonable idea? Thanks y'all!
