12-30-2020 09:16 AM
20 days, I get it, USPS it awful. Buyer files INR, Christmas Eve is the last day
, either I refund, or eBay steps in, so I refund. I honestly thought about letting the package go, but things are terrible. COVID and lockdowns has destroyed my husband's business. So I paid for a package intercept. Then I get feedback that i planned it. Well, first off, it is she, I am a god $#@! woman, not a man. I was literaly selling off some of my husband's personal tools, at a loss mind you, to make ends meet.
My husband used to sell here, and stopped at the beginning of the year when he got ripped off by a lying buyer on a $600 item. That was it for him, he threw in the towel here and concentrated on the main part of his business. He says that and managed payments sealed the deal. He said don't do it, he would rather give the stuff away than sell it on eBay. I have to admit, it has not been a good experience, remorse returns, and now this. And planned it, waited for nothing, seriously. They got their money back, it is beyond my control, and I do not owe anyone a free anything. Rant off.
12-30-2020 09:32 AM
Buying and selling on ebay used to be fun. It's a whole new animal now.
I had PERFECT feedback for 15+ years before returning to unload some rare books.
I see people saying "you don't have to use ebay, have no rights as a seller, blah blah" which while true we are still BUYING A SERVICE, the PLATFORM and it's become a giant sieve for rip off artist buyers & spiteful Karens.
I've got 2 spite buyers now who were able to leave negative feedback despite having been refunded. Both items clearly listed, one returned an item, nothing was wrong with it. Ebay doesn't care.
Sorry you're having to do this. You've plenty of company though.
And certainly so long as tracking is provided we should not be punished for the effects of Covid and the attempted destruction of USPS this year.
12-30-2020 09:40 AM
yeah its a bummer...
i was able to get 2 neutral feedback and one negative removed this morning via ebay chat.
same deal: sell item, ship item in a day, gets delayed, inr case, refund, package intercept, guys angry because i refunded.
had all the windows open beforehand of the items, tracking, and inr case.
explained pretty much the same case you did above, i use ebays shipping system idk if that makes a difference.
anyways it was pretty easy, took a few minutes.
good luck.
12-30-2020 10:07 AM
This is why I kiss a lot of behind with buyers.
My nose is very brown.
12-30-2020 10:16 AM
@doberchic wrote:we are still BUYING A SERVICE, the PLATFORM
Ebay hasn't been a "platform" or "venue" for years.