BUYERS NOT PAYING

[niftiee]

Is anyone having problems with NON paying buyers---In 21 years I have never seen it this bad. 

And what about the buyers who buy and try to force you to re-negotiate the price or they will make sure you loose money when you have to pay for return shipping---money you originally paid to ship which you end up having to refund plus the cost to return the package.  And there is nothing wrong with the package --they just did not read the description and EBAY can see you have everything in the description you are supposed to have but rule in favor of the buyer anyway.  The buyer feels like after getting the package they have overpaid--so renegotiate or loose 20.00 plus dollars in shipping.

Oh and one more, the buyer who orders the items--2 boxes of golf cards--then opens both boxes and complains after opening up half the packs in each box that the cards do not look like he wants them to look, opens up a case ---returns the cards less about 6 cards and ebay finds in his favor and returns all of his money to him.  Then he does it to several more people and others have sent me their e-mail messages where they confronted him, letting him know he was committing a felony and even post it againist his feedback and he is still on EBAY swindling people.  

The list of buyer issues is growing and I just wondered if anyone else is having problems with buyers????

[downunder-61]

The boards are full of threads like this, there most defiitely seems to be an upturn in bad buyers and sad to say a sellers chances of a fair and justified outcome on eBay is slim to none.

Report any buyer who is abusing the system (messaging for something not offered)

Add these buyers to your BBL

Open UPI cases against every NP buyer so they get a strike

Good luck and try not to let these buyers ruin your eBay experence, there a more good than bad out there.

[rebell45]

Buyers are quickly learning that they have eBay sellers over a barrel. They know that eBay will back them over the seller in just about every situation and that the seller can do very little about it. So, if you want to keep selling you need to plan on so much "shrinkage", as the retail stores call it, and build it into your pricing. Of course you will eventually get to the point where you can't compete, but there's always a new seller that will take your place, so eBay couldn't care less.

[fashunu4eeuh]

Sorry to hear this.

I actually do not get non-payers anymore, because I list as fixed price with Immediate Payment Required. No auctions or Best Offer listings because that is where they gain a foothold over a seller. My Buyer Requirements are set at the strictest settings to block those users with a history of non-payment. In addition, my return policy is buyer-friendly to prevent hits to my seller metrics from bogus Not As Described cases. Unhappy determined buyers intent on returning an item despite a No Return seller will find a way around that, as you have experienced. So it is in my better interest not to fight returns, which are very few anyway.

[gail5176]

I have had more non payment in the past few months-I remind to pay-no pay so after 3 days I cancel at buyers request -get item relisted for free and move on. I hardly ever open cases anymore because it just takes too much time

[gail5176]

Great advice

[d-k_treasures]

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@gail5176 wrote:

I have had more non payment in the past few months-I remind to pay-no pay so after 3 days I cancel at buyers request -get item relisted for free and move on. I hardly ever open cases anymore because it just takes too much time

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You aren't doing the other sellers any favors by doing it that way, nor yourself if the buyer reports your cancellation reason.

Now, just wait until the 5th day and cancel using buyer did not pay. That gives the buyer a strike.

[joerutig]

And with the new system, when a buyer purchases and does not pay, Ebay closes the case returns seller fees, but you cannot leave any feedback so buyer can keep doing it.

[kh-gary]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.