eBay

mightymccoy · ‎09-18-2015

For the second time in two days, my BIN listing prices have mysteriously changed on their own, and buyers have snapped up unintended deals. I haven't found this problem addressed here, so need some advice on how to handle. I'm listing on my PC at home, not on mobile. In each case, the items sold quickly, at 10% their listed BIN price (no auctions or offers in the listings). First was a clothing item I had listed for $20, which sold for $2; buyer understood and cancelled transaction. After this, I checked every item I had listed to be sure that if I had made a mistake, I hadn't made it again. Second one was overnight, an item I had listed for $10 (know for a fact, b/c I did a sell similar), which sold for $1. Really?! Has anyone else encountered this problem? What was the cause, and what was the solution? TIA

Also, is there a way to print out a my selling summary as I see it online, or similar? I can't find this info here, or on eBay "help" either. TIA

mightymccoy · ‎09-18-2015

@krastewhanae wrote:
Trolololo

What does that mean? Are you insinuating something? A seller can't have a problem and come here for help?

attabookki · ‎09-18-2015

I've had similar problems when using bulk relist or sell similar. Items that didn't have best offer suddenly have it and ebay fills in the auto accept amount. Or items that had auto accept/decline parameters suddenly don't. So far I haven't lost a ton of money because of it, but it is hard to triple ccheck everything when relisting hundreds of items at a time.

rpguns · ‎12-03-2015

I put some things on sale for "Cyber Monday" using Markdown manager, AFTER the sale was off Ebay changed all my prices to be the (15% off) price ALL THE TIME!

I am now going back and having to check over 600 items!

Did this happen to anyone else?

Is there an "easy way" to figure out which items got changed?

Right now I know it was everything in my "Multivariable Listings"

Any Help would be great!

@mightymccoy wrote:
For the second time in two days, my BIN listing prices have mysteriously changed on their own, and buyers have snapped up unintended deals. I haven't found this problem addressed here, so need some advice on how to handle. I'm listing on my PC at home, not on mobile. In each case, the items sold quickly, at 10% their listed BIN price (no auctions or offers in the listings). First was a clothing item I had listed for $20, which sold for $2; buyer understood and cancelled transaction. After this, I checked every item I had listed to be sure that if I had made a mistake, I hadn't made it again. Second one was overnight, an item I had listed for $10 (know for a fact, b/c I did a sell similar), which sold for $1. Really?! Has anyone else encountered this problem? What was the cause, and what was the solution? TIA

Also, is there a way to print out a my selling summary as I see it online, or similar? I can't find this info here, or on eBay "help" either. TIA

nowthatsjustducky · ‎04-27-2016

If this is a genuine problem on eBay's end, then they need to take full responsibility for their Kindergarten programmers and reimburse every single seller who was affected by this in full, the difference between what the buyer paid and what the price was supposed to be.

This is not something they should be able to hand wave away under the "It's in the UA that you are responsible for our errors" excuse.

But what are the odds of them doing the right thing, if there are no consequences otherwise that they have to worry about?

If it works, sell it. If it works well, sell it for more. If it doesn't work, quadruple the price and sell it as an antique.

-- Ferengi Rule of Acquisition #80

sweetpetiteboutique · ‎06-26-2017

Yes! This just happened to me! An item sold for $10, but it was listed for $12.99. I never changed the price! When I view transaction details it's still showing it listed at $12.99, but the buyer paid $10! This is impossible! What is going on here?

pjcdn2005 · ‎06-27-2017

@sweetpetiteboutique wrote:
Yes! This just happened to me! An item sold for $10, but it was listed for $12.99. I never changed the price! When I view transaction details it's still showing it listed at $12.99, but the buyer paid $10! This is impossible! What is going on here?

In your situation it looks like an offer was accepted. Perhaps you had set it up to automatically accept an offer higher than a specific dollar amount.

diggers777 · ‎10-23-2017

Every time I use the bulk listing feature to change my prices, EBay messes them all up. A pair of shot glasses that were listed for $7 was changed to $600, a $450 Jack Daniels shot chiller was changed to $15. A vintage fan was listed for $175.00, I had 10 people watching it, it sold overnight for $12! Now I have a buyer making a complaint against me. I check to make sure the listings are correct after I use the Bulk Listing Edit, they are... then mysteriously the ones that aren't screwed up have reverted back to the original price. I am at my wits end

coolections · ‎10-23-2017

Once the item goes live it will not change the price. You have to start making sure you check each and every item for accuracy including price after you submit.

loveyourimagination49 · ‎10-23-2017

Zombie thread 2015

Everyone has options. Just be sure the best option is right for you.

coolections · ‎10-23-2017

Thanks. Looks like diggers dug up some ghost.

castlemagicmemories · ‎10-24-2017

@pjcdn2005 wrote:

@sweetpetiteboutique wrote:
Yes! This just happened to me! An item sold for $10, but it was listed for $12.99. I never changed the price! When I view transaction details it's still showing it listed at $12.99, but the buyer paid $10! This is impossible! What is going on here?

In your situation it looks like an offer was accepted. Perhaps you had set it up to automatically accept an offer higher than a specific dollar amount.

My thought exactly! (slinks off the slow typing corner)