06-15-2019 07:16 PM
I've had it setup for years now to automatically leave the buyer feedback as soon as they pay for the item.
It seems to have stopped working about a day or so ago, and the settings page for this function seems to have been moved or removed.
How do I get to this settings page now, or was it a canned feature?
06-15-2019 07:52 PM
http://k2b-bulk.ebay.com/ws/eBayISAPI.dll?SMProPreferences&ssPageName=STRK:ME:LNLK
Does that work for you?
06-15-2019 08:01 PM - edited 06-15-2019 08:02 PM
@lintbrush* if I could give you more than one helpful for posting this link, I would. My auto fb stopped last month and it was frustrating me to tears. Thank you!
Does the last option on that page work too - about ending auto relist? Is this the answer that so many are looking for? 🙂
06-15-2019 08:10 PM
I haven't a clue about that last thing re: stop auto-relist
and you're welcome.
I cheated and googled eBay Automatic Feedback and the info came right up, but when I went to Seller Hub > Overview to see if I could figure it out that way, it's in the Seller Tools box - Automation Preferences.
06-15-2019 08:14 PM
This link says i'm not subscribed to "Selling Manager Pro" I have an anchor store level. Maybe that doesn't include it anymore?
06-15-2019 08:18 PM
@link32 I too have the same issue. My store says I am not subscribed with my store anymore either. It has deleted my saved inventory. I called CS, after almost an hour I was advised there was an error and it was restored along with my inventory. That was about 5 weeks ago now and still no Pro... I don't know what is going on... 😞
06-15-2019 08:20 PM
Looks like that may be what the deal is they must be trying to milk an extra $15.99 a month for those automatic features now.
06-15-2019 08:35 PM
No, it wasn't deleted from Anchor Stores. I have a Premium and SMP is there.
06-15-2019 09:07 PM
I will have to call them again. Thanks.
06-15-2019 10:01 PM