07-07-2021 08:41 AM
Has anyone ever had a pair of Nikes come back inspection failed? However, you know they are authentic. What did you do?
07-07-2021 08:42 AM
My impression was if they deemed they were not authentic, they would not send them back at all?
I know little to nothing about that authenticity program other than what I've read on here but what I've read on here is enough to make me recommend nobody ever use that... seems like it's rife with corruption and incorrect decisions of authenticity.
I have no idea if you could get those authenticated locally at a trusted place that does such a thing but if so I'd recommend that and then trying to sell them locally as well.
Good luck.
07-07-2021 08:53 AM
It's against Federal law to ship counterfeit goods. You won't get them back.
07-07-2021 08:54 AM
I have some watches in the program and was asking the CSR at the authenticate team about how things are going.....I mentioned there had been a lot of discussion on the boards about delays and so forth
the CSR explained to me that the stuff comes into sneakercon piled on pallets and shrink wrapped.
just like the post office, some piles sit longer than others...........who knows why
my take on the conversation is that the sneaker people are quite busy and that there is mountains of work to be done.maybe they only spend all of 10 seconds before they say yay or neigh
this has happened to others when they went to sell their previously authentcated sneakers.
some sneakers get thru one time but not the next
good luck
07-07-2021 10:02 AM
@toysaver wrote:
It's against Federal law to ship counterfeit goods.
Also spelled out clearly in the program's Terms of Service:
eBay Authenticity Guarantee for Sneakers
07-07-2021 10:15 AM
Lots of problems unfortunately have been posted about this program.
If your sneakers cannot be proven to be authentic or fake than I believe you get them back, if your sneakers are proven to be counterfeit than ebay will NOT return them. If they are proven to be authentic then ebay forwards them on to buyer with an attachment of authenticity to the shoe.
Problems we are reading about including recent posts are after shoes are deemed authentic, buyers are claiming no and pulling a chargeback on their CCs.
07-07-2021 10:17 AM - edited 07-07-2021 10:17 AM
@silverstatetreasureboxes wrote:
...authentic or fake than I believe you get them back, if your sneakers are proven to be counterfeit than ebay will NOT return them. .
???? I'm confused. Isn't that the same thing?
07-07-2021 10:23 AM
@silverstatetreasureboxes wrote:
If your sneakers cannot be proven to be authentic or fake than I believe you get them back . . .
The program's Terms of Service would seem to state otherwise. Please see Message #5 above.
07-07-2021 10:23 AM
@cactusrosebud1 wrote:Has anyone ever had a pair of Nikes come back inspection failed? However, you know they are authentic. What did you do?
Okay... the words "come back" and "inspection failed" are confusing me as they are used in this sentence.
Do you use "come back" to mean 'physically be returned'... or to mean 'be reported as'?? 🤔
07-07-2021 10:24 AM
There are only certain circumstances where you will not get your shoes back if they are deemed counterfeit.
Most often they will return them to the seller because; These "authenticators" are fallible human beings.
The people they've been hiring are often from SALES-
They can make mistakes.. eBay authentication is NOT customs or ICE, which will destroy items deemed counterfeit.
That said; these authentication programs have some big issues, HUGE issues.
OP- Once eBay's team deems them nonauthentic, you can't sell them here..
If you want you can find an online authentication service, pay for a cert and list them elsewhere..
Sorry this happened.
07-07-2021 10:24 AM
@Anonymous
The entire sentence was "If your sneakers cannot be proven to be authentic or fake than I believe you get them back, if your sneakers are proven to be counterfeit than ebay will NOT return them."
Easy to misread - I do it, too..
07-07-2021 10:26 AM
@eleanor*rigby wrote:
@toysaver wrote:
It's against Federal law to ship counterfeit goods.
Also spelled out clearly in the program's Terms of Service:
eBay Authenticity Guarantee for Sneakers
Wow that is different from the handbags..
I have a huge issue with this-
These "authenticators" can make mistakes.
07-07-2021 10:27 AM
Ah thank you @gracieallen01 that makes sense.
Still drinking freshly brewed coffee so it hasn't kicked in yet.
07-07-2021 10:32 AM - edited 07-07-2021 10:33 AM
Again, referring to the program's Terms of Service, I would point to the following verbiage:
"You acknowledge and agree that if the third party authenticator detects fraud or suspects that an item is counterfeit, the item will be removed from marketplace circulation - neither buyer or seller will receive the item; in addition, eBay will work with the proper authorities as needed."
Doesn't look to me, based on the highlighted verbiage, that anything has to be "proven."
Or perhaps I've misread the Terms of Service? As you say, easy to do . . .
07-07-2021 10:39 AM
Bottom line, no way in hell I'd send my stuff to be authenticated by these "experts"