11-04-2021 11:04 AM
Listed an item for a 7-day auction. Price had reached over $14,000. My husband is traveling in another city and has been keeping track from his phone. Apparently after two days this tripped a fraud alert on eBay’s end. They suspended our account. Called customer service and account was restored MINUS our auction. By the time I reached a human (30 min. later) auction would have ended. Not sure how much money this cost us, but definitely bummed. I have been assured no charges for auction. (Not holding my breath). Just a precautionary tale. I guess it’s not safe to use account from multiple devices in more than one city if you’re selling. Feel bad for the many bidders who are wondering what happened.
11-04-2021 02:26 PM
We were waiting on the completion of the auction to determine that!
11-04-2021 02:44 PM
Technically it only cost you any fees eBay charged you. Even if the item completed the auction for say 16K, until you are paid it is just a person who said they might pay that. There is nothing to force a winner of an auction to actually pay you. So, don't be bummed and move on.
11-04-2021 03:05 PM
I know what I going to say is not going to very popular but I really believe that the vast majority of the high priced items go thru with no problems.
I sell some very expensive sports cards at times on here as do many other dealers I know and very rarely do things go sideways. I do take precautions after the sale like verifying the address is a residence belonging to the buyer, or verifying on LinkedIn the persons profile. Most of the time when someone buys $10k plus item they have LinkedIn profile. Yes does fraud happen but and it usually happens to new sellers. If you are on these boards a lot you would think fraud it rampant because the ones that get ripped off are so **bleep** off they want to let everyone know about. Only the people that get ripped off will post here otherwise it for the most part the same group of regulars.
11-04-2021 03:23 PM
Hannah, your problem may lie with the fact that you haven't sold anything in over a year, you are treated as a new seller even with your experienced fb numbers.
You have limits as to what you can sell for a period of time, hence the fact that you listed a boat up for auction and it was at a 14k mark when it was flagged.
11-04-2021 04:02 PM
Ok. I am grateful for fraud protection efforts even if it is an inconvenience. Too bad the criminals make it difficult for everyone.
11-04-2021 04:23 PM - edited 11-04-2021 04:24 PM
A boat I have to assume is sold under eaby motors...
Completely different process in terms of financial obligation, both for seller and buyer.
I would be bummed, too.
I will tell you this, eaby does pull listings and it's nasty how they do that...
I don't care so much that it happens, it's that they completely obliterate everything.
Pictures, text, specifics, item description, the whole thing GONE.
I have gotten to where I make a backup of every listing as I put it up.
On my hard drive.
11-05-2021 02:00 PM
@theteamsetguy wrote:I know what I going to say is not going to very popular but I really believe that the vast majority of the high priced items go thru with no problems.
I sell some very expensive sports cards at times on here as do many other dealers I know and very rarely do things go sideways. I do take precautions after the sale like verifying the address is a residence belonging to the buyer, or verifying on LinkedIn the persons profile. Most of the time when someone buys $10k plus item they have LinkedIn profile. Yes does fraud happen but and it usually happens to new sellers. If you are on these boards a lot you would think fraud it rampant because the ones that get ripped off are so **bleep** off they want to let everyone know about. Only the people that get ripped off will post here otherwise it for the most part the same group of regulars.
I completely agree - those that this happens to come here, rightfully, for help, advice and a little fellow felling, so it *seems* like this constantly happens but it does not. I know the potential that it *might* is always there, so it does make the process uncomfortable for some.
@hannahz Listings get populated through the internet even if they're long since gone here - try searching around under your keywords to see if you can get your work back (or at least some of it).