04-02-2021 12:11 PM
Here is a scenario a buyer buys something from me then once they get the item claimed it broke however it is very unlikely it broke due to the packaging for example in the original package it came in prior to me selling it to current buyer?
04-02-2021 12:14 PM
You would send them a lable and have them ship it back to you, then refund
04-02-2021 12:20 PM
Dear buyer,
I'm sorry your current ebay experience is less than satisfactory.
Please return for full refund.
Best regards,
Seller
Rinse and repeat as necessary.
Back and forths generally do not work out well.