eBay

vietcoinscollection · ‎05-21-2017

https://www.theguardian.com/money/2017/may/21/ebay-accused-failing-sellers-buyers-manipulate-system-...

tunicaslot · ‎05-21-2017

Although I'd like to think help is on the way - if you look at the related stories - The Guardian has done 7 other stories since Feb 2014 on buyer fraud and it hasn't been addressed yet.

Buyers have a way to vet sellers - start being responsible buyers and research your sellers before handing over your money.

luckythewinner · ‎05-21-2017

This article provides overwhelming evidence to support the mantra that many of us have been repeating here for years:

Do not list anything on eBay you cannot afford to lose outright (and ship to the thief at your own expense).

vintagecraze50 · ‎05-21-2017

If someone threatens to **bleep** you over a say 10 dollar purchase you better be calling the police right away. Regarding Ebay's delayed response--how many of these nut cases must be doing this on here. 10 or 20,000 a day. How do they keep track of that?

hioctane62 · ‎05-21-2017

The decision making has to be given back to sellers. Only the seller can see what is returned to them, and if a buyer sends back something other than the item purchased, the seller keeps 100% of the money, not a capped percentage decided by ebay.

Nowhere else can a buyer send back a box of rocks or a wad of used tissue and get their money back. A percentage will not be an improvement, give the sellers their businesses back!

vintagecraze50 · ‎05-21-2017

Correct , but that sure does limit the zillions of people who would like to sell some pretty nice stuff on here. Leaves it to the big retailers they can handle it right?

vintagecraze50 · ‎05-21-2017

Whatever is done MUST take into account the issue with fraud sellers as well. If not it will a backward spiral for Ebay back to the days that no longer exist here where less volume sales were happnening than now. There is too much other competition on other websites for Ebay, they must please their customers and prevent fraud from sellers as well.

stonevintage · ‎05-21-2017

With the volumes of transactions - it would be a huge impact in staffing to be effective in shutting down scam buyers. But what is the magic number of rip off reports that must be reached or who outside of the small seller has to kick up a fuss before they even take a look at an account? That's no way to do business - PARTNER...

If there is no solution, then it is what it is. Ebay should man up and put that factoid in their "welcome new buyer" pages. Risks should be disclosed as should current policy to side against the seller every time. The huge pit for me opened way back when they set policy that the buyer was under no obligation to provide photos of damage.

stonevintage · ‎05-21-2017

Individuals have always had the power of credit card charge backs. Mega sellers have losses/theft as tax write offs and they have the money and power to persue large theft through the courts. We individual small sellers will never have the funds or charge back ability to keep it clean and it all passes straight through to us.

As for rip off sellers. The rating system is in place for that - but it's a joke too as all the mega sellers easily beat the way it's currently set up with their volume numbers. Small sellers have nothing except increasing risk.

luckythewinner · ‎05-21-2017

@vintagecraze50 wrote:
Correct , but that sure does limit the zillions of people who would like to sell some pretty nice stuff on here. Leaves it to the big retailers they can handle it right?

It leaves it to whoever can accept the risk. You do not need to be a big retailer to sell expensive items. You just need be aware of your risks, and prepared to manage them.

In the example from the article, the seller's response to buyer fraud was to refuse to pay his eBay fees and to let his PayPal account go negative. That is probably not a good long-term strategy to managing risk.

megadestroyers · ‎05-21-2017

First, you used "mega", twice. Copyright on that is.............well, for another discussion. Ha.

B&M, big corp type sellers, also budget for loss prevention such that they have something proactive in place such that they won't have to initially report losses as a tax write off. An ounce of prevention is worth a pound of cure!!

What Dr. ebay has effectively managed to do is restrain a lot of just plain ol' sellers from taking a proactive approach, as a first line of defense, in being able to call out a suspected scam before being commited in a transaction. Sellers are hesitant to take a deterant action, ebay instead making it a punative one.

pvcliff · ‎05-21-2017

@cell.buyer wrote:
eBay could automatically block buyers who are not qualified to buy on eBay based on IP addresses that are blacklisted hosts that criminal gangs are known to use, they do not have enough security experts on board to develop necessary software to stop criminal gangs running wild on eBay.

They sure are quick enough to block whole dorm buildings and anyone having the misforturne of having logged into a banned Seller's IP address.

______________________________________________

They didn’t say it was your fault. They said they blame you.

cad777864 · ‎05-21-2017

@vietcoinscollection wrote:
https://www.theguardian.com/money/2017/may/21/ebay-accused-failing-sellers-buyers-manipulate-system-...

We as sellers need to DEMAND that buyers HAVE TO submit CLEAR photographs of any supposed damaged items or not as described. I cannot understand why this is not implimented buy ebay.

It is a HUGE way for buyers to steal and yet, no photo requirements.

SO LETS START ALL DEMANDING THAT PROOF BE REQUIRED for SNADs!

Also, since ebay doesn't protect us, you all need to learn to protect yourself. I have MANY posts on how to open a returned package in front of a US Postal inspector and for all to be documented, also, tell this person your going to be doing this RIGHT AWAY it stops a lot of scammers since there afraid of MAIL FRAUD, and they should be, it is the most prosecuted federal offense out there.

There is many other things you can do to be proactive, and we sellers need to DEMAND this aiding and abetting to STOP at ebay!