06-05-2023 04:52 PM
Just checking.
Had my first decent sale in months today, and am shipping to Texas. eBay is charging me $16+ for an "international fee" even though I don't ship internationally, and this painting isn't going to a foreign country.
C.S. and a C.S. "Supervisor" insist it's a valid charge because the guy's registerd address is in Mexico, even though the shipping address is TX.
06-05-2023 04:55 PM
1.65% foreign transaction fee because the buyer is registered in Mexico.
06-05-2023 04:56 PM
If there is an incremental cost for a card registered in Mexico is $16 more than if they'd used an American card, that should be on the buyer or eBay themselves, not the seller. Do you suppose the seller is being charged the same fee?
06-05-2023 04:56 PM
If your eBay registered address is in an eBay global country, eBay charges an International fee if either:
The International fee is calculated on the total amount of the sale and is automatically deducted from your sales proceeds. The total amount of the sale is the item price, any handling charges, the shipping service the buyer selects, sales tax (or equivalent local consumer tax), and any other applicable fees.
Source: https://export.ebay.com/en/fees-and-payments/seller-fees/international-fees/
06-05-2023 04:59 PM
Thanks. That is what they are saying, but I disagree that an international fee should be chargeable on a domestic shipment.
Why should the seller be responsible for that, too?...and why is that calculated on the shipping cost as well as everything else?
06-05-2023 05:01 PM - edited 06-05-2023 05:02 PM
Yes. I only ship in the US
I had an international buyer purchase from me I paid 1.65% international fee because the buyer was based in another country but shipped the item as a gift to someone in Philadelphia.
When you offer eBay International Shipping for your eligible listings, you won't be charged an international fee when your item sells.
Otherwise, if your registered address is in the US, we charge an international fee if either:
This fee is calculated as 1.65% of the total amount of the sale and is automatically deducted from your sales.
If your registered address is not in the US, please refer to the fee page for your country or region of residence for your international fee information.
You can find this info Here
06-05-2023 05:01 PM
Seems like just one more way eBay has found to screw over the sellers.
06-05-2023 05:03 PM
@stevemartin60 wrote:Just checking.
Had my first decent sale in months today, and am shipping to Texas. eBay is charging me $16+ for an "international fee" even though I don't ship internationally, and this painting isn't going to a foreign country.
C.S. and a C.S. "Supervisor" insist it's a valid charge because the guy's registerd address is in Mexico, even though the shipping address is TX.
Hey @stevemartin60 - Hope you are well - Sounds like a decent sale given the international fee is 1.65% I believe? Nice - I would guess its going to a reshipper in TX? Best of luck with your biz
06-05-2023 05:04 PM
If eBay makes you so unhappy then perhaps it’s not for you.
06-05-2023 05:10 PM
I don't like this charge either. It's always been an industry policy. When it was paypal payments, they too charged the fee. Frankly, I think that the fee should be on the buyers but it's not going to happen. Think of it as a $16.00 tax deduction because it's a fee. Help recover this fee buy raising the prices of your next few listings. You decide how much and how many listings.
On the other hand if it makes you feel better, go buy something international and use your U.S. based credit card. You will be happy as a buyer that you won't be paying that fee.
06-05-2023 05:20 PM
Thanks. Yea, first decent sale since Februray, but the fees ate me alive, per usual.
06-05-2023 05:21 PM - edited 06-05-2023 05:23 PM
When Paypal was processing payments for eBay sellers they had a similar fee for buyers who resided or were paying from another country. Paypal also charged the buyer an additional 2.5% fee.
06-05-2023 05:25 PM - edited 06-05-2023 05:26 PM
@stevemartin60 wrote:Seems like just one more way eBay has found to screw over the sellers.
No problem.
You'll still continue to sell here.
Congrats on the sale! 😃
06-05-2023 05:28 PM
@stevemartin60 Well, perhaps it shouldn't be charged, but it IS, and it is per ebay's long standing policy (and PayPal's before that).
The good news is, if this were actually going to Mexico AND if you are in the new ebay International Shipping program, there would be no international fee. (at least, as I understand it). I'm not sure that the new program eliminates the fee if the item is only being shipped to somewhere in the US though.
06-05-2023 05:29 PM
@stevemartin60 You made a decent sale due to it being listed on Feebay! Congratulations!