I've been on a hiatus for some time as I got burned out on ebay from non paying bidders and the fact you can no longer leave them negative feedback. Customer service told me years ago that if they saw a pattern they'd stop them but that's most definitely not true! I have a friend who is constantly not paying for stuff and laughs about the fact there are no repercussions. Anyway, that's another story. I've been on the phone for about 5 hours and chat for 2 hours during the 5 hours I was on the phone and got no where. I've had the same thing happen when calling customer service with AT&T and FedEx. If they don't know the answer they keep transferring you or put you on hold which turns your phone off at exactly 45 minutes. They can't speak English, or if they do it's broken English you can't understand. They no longer give you their employee number because they're at home and they know their is not a supervisor hanging over their shoulder. When you ask to be transferred to a supervisor they flat out refuse now. Most of this non caring attitude is because they're all at home. Ebay, like many companies, is using covid as an excuse to save money and/or be lazy. In the 5 hours on the phone I've heard babies crying, a potential domestic violence incident, chickens cackling and roosters crowing, and even random gun shots....yeah...this is the new customer service for every company in America. I noticed ebay jacked their fees up...why? One of the representatives told me she makes $2 an hour and the longer they keep you on the phone, they more they make??? Bonus maybe? Can someone please make any of this make sense??
