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Anyone else getting hit with a Listing Designer FEE?

Hi all, I have 150 fixed priced listings left in my Premium store for the month and just did a bulk relist of 5 items and was charged $1.50 or 30 cents per listing for a LISTING DESIGNER FEE? Anyone else getting charged for this and what is it? NEVER HAS THIS HAPPENED BEFORE? Any help? Was going to list a few new items tonight now it looks like my night will be wasted calling customer service to get this garbage removed.

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Anyone else getting hit with a Listing Designer FEE?

Not a listing designer fee, but eBay is trying t charge me .35 to relist. I have both fixed price and auction freebies left...

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Anyone else getting hit with a Listing Designer FEE?

Same here, but I litterally have thousands of listings.  It is happening on listings that I am re listing that were originally done a while ago when the listing designer was actually avaliable, and free.  Really don't know what is happening but I'm not paying an extra .30 a month to list a $2.00 magazine.

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Anyone else getting hit with a Listing Designer FEE?

@ekmadonna

 

You can read all about that here -->https://community.ebay.com/t5/Selling/Being-charged-an-upgrade-fee-for-Listing-Designer/td-p/2740656...

 

That thread was posted back in 2017 I might add and they still haven't done anything about it. Talk about a money grab.

 

It looks like unless you have Turbo Lister you're out of luck getting rid of it.

 

They could at the least add a 'remove Listing Designer' function to the listing tools.

 

 

Reality is the leading cause of stress.
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Anyone else getting hit with a Listing Designer FEE?

I just spent a half hour on the phone with eBay for them to tell me nothing.  Anyone having this problem PLEASE CALL  eBay.  The more reports they get the more likely they are to do something about it.

Thank you

 

Message 5 of 9
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Anyone else getting hit with a Listing Designer FEE?

This is happening to me too. I have hundreds of listings left, and only a couple days to use them. Sorry you're dealing with this headache, but glad I'm not the only one.  This is listed as a .35 insertion fee, no mention of a designer fee on my account.

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Anyone else getting hit with a Listing Designer FEE?

So I figured the fees are only being charged at 30 cents apiece to the old listings that still have the designer borders, which again were always FREE with a store. I know they discontinued the feature at least 2 years ago and I have NEVER had a problem with being CHARGED for them and it just started tonight. I CALLED CS and was on the phone with 2 different reps for over an hour. The CS Solution is "KEEP LISTING YOUR 200 listings and on The 1st I will personally go into your account and remove ALL the Charges" Are You kidding me? No way I am running up a couple hundred dollars in fees on my Invoice and trusting anyone to remove them! THEY HAVE TO CREDIT THEM ONE AT A TIME FOR GOD SAKE, I figured out a work around for anyone interested. You Have to manually use SELL SIMILAR and then you don't get charged. When I was on the phone they did remove and credit my fees for the few listings that I was charged. Call AND Have them credit your fees which by the way they have to do MANUALLY themselves One AT A Time!

Message 7 of 9
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Anyone else getting hit with a Listing Designer FEE?

I think those of us who are having this problem were rotated on to a bad server with this problem. just a guess

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Anyone else getting hit with a Listing Designer FEE?

YOU DO NOT HAVE TO DELETE YOUR AUCTIONS LOCKED WITH LISTING DESIGNER!!! 

THERE IS A SOLUTION!!! -- READ MY DETAILS BELOW:

 

As you might guess from my auctions I am a systems engineer and its in my nature to find speedy and simple cures for glitchy issues.  Here is the very best cure to knock out the horrifically pesky eBay "Listing Designer", "Gallery Plus", and "Subtitle" pricey glitches that are currently plaguing the heck out of eBay.  I also called and had tech support drill this method in their support answer system as a cure-all to this issue.  And the best part is even for the biggest auctioneer with hundreds of auctions, this will work for you and you will invest no more than 30 minutes of your time tops to fixing all you hundreds of pre-existing auctions.  Here's what you do:

 

1.  Download eBay's now extinct Turbo Lister v2.0 app from a reliable source and load it on your PC.

 

http://download.ebay.com/turbo_lister2/TurboListerInstall.htm

 

2.  Sign in with it and synchronize it with all your auctions -- don't worry if you didn't use Turbo Lister to make the auctions, because it will still work and I will tell you how to clear the glitches that will happen.

3. Once it is done synchronizing, expand Turbo Lister to take up your whole screen just to make things easier, grab all your auctions at once, right click on all of them, click "EDIT MULTIPLE ITEMS",  expand that window to take up your whole screen for the sake of ease, scroll down the right hand side to "Listing Upgrades" and put a check mark in "Value Pack: COMBINE GALLERY PLUS, SUBTITLE AND LISTING DESIGNER AND RECEIVE A DISCOUNT!", even if you see a solid blue square in the check box (that just means some of your auctions have this feature already), then after the "Value Pack" check is in place it automatically check marks Gallery Plus,

 

FYI: at this point, if for some reason you want to keep either the subtitle or Gallery Plus on some of your auctions then you will have to separate off those particular auction groups and custom handle those auction entries one by one or you will eliminate all your custom subtitles on accident handling them as a MULTIPLE ITEM group edit.

 

Then click the button "Listing Upgrades", in this window just put an "x" or anything you want in the "Subtitle" field (it won't work without something in this field), then click SAVE in the lower right hand corner and click OK in the dialog box that pops up asking you to confirm changes, the "EDIT MULTIPLE ITEMS" window closes and you get another dialog box that pops up and hit OK in it as well, WARNING! DO NOT SYNCHRONIZE YET!, and yes, I know we just turned all these unwanted features on all of our auctions in your downloaded auctions hive - just bear with me because this clears a glitch, now right click the entire grouping of auction hives again and hit "EDIT MULTIPLE ITEMS" again, expand that window to take up your whole screen for the sake of ease, scroll down the right hand side to "Listing Upgrades" and REMOVE the check mark in "Value Pack: COMBINE GALLERY PLUS, SUBTITLE AND LISTING DESIGNER AND RECEIVE A DISCOUNT!", then you get another dialog box that pops up asking if you would like to keep your subtitles and click NO, then SAVE the  "Listing Designer (Multiple Values)" window again.

 

At this point, custom check all of your auctions individually that you are certain that you don't want any SUBTITLES and make sure there is no text left in those Subtitle Fields, or else when you synchronize Turbo Lister will accidentally add that subtitle in your auction.  Make sure all the SUBTITLE fields are blank.

 

Also, DO NOT BOTHER WITH the Listing Designer tab in the Description Builder button -- it will not eliminate Listing Designer in your auctions properly.  All that is good for is to check to see if Listing Designer is unchecked.  If it is checked, you have to do the steps above again for the actions that still have this undesirable feature checked.    

 

Once you are sure all your downloaded auctions look good and have all your pics uploaded correctly, then synchronize and all those pesky features will be removed.  If you screw up and synchronize accidentally adding some or a bunch of these options on accident and then remove them and see that you are being billed for them, just call eBay and explain that you were trying to use Turbo Lister to get rid of these features and they will remove the fees.  I had no problems with them removing fees when I finally got this figured out with trial and error.  But if you do it right the first time following my steps you should have no problems.

 

So, in the end, as a reality check for all the sellers out there of how worth it it might be to give this cure a try to eliminate these 3 pesky features, after I informed eBay tech support of this hidden cure to eliminate all 3 of these stubborn features, and I asked to be reimbursed for these fees that have been locked in my account auctions since these changes in September 2017, I logged in to find that eBay had credited my seller account for $1,649.94 USD in accumulated fees from these darn locked in features since September 2017.  Pretty worth my while to get this resolved... and pretty respectable of eBay to credit my account so quickly and heartily thank me for detailing the hidden work around of exactly how to use Turbo Lister to successfully remove these legacy features.  

 

Hope this helps a lot of sellers :0)

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