Anyone else fed up with drop shippers?

[marinermikes]

I don't know about everyone else but I'm tired of buying items here only to have them delivered from Amazon. It happened three times to me in the last month. If I wanted to buy from Amazon I would open a account.

One other seller never shipped the item. Never contacted me. I clicked did not receive my item. Immediately got a response from eBay and a note supposedly from the seller. Sorry our manufacturer can no longer supply us with this item and a instant refund notice that my refund should be in my account in a couple of days. So now I don't have my item or my money and I can not leave feedback because eBay deleted the sale like it never happened!

I also now have a item that I bought that I needed right away. I bought from this seller because of the estimated delivery time. Needed it right away. Guess what delivery is suppose to be in two days and there is still no tracking info. It's going to be the same thing.

If I sold a item that I didn't have and the buyer had to file a complaint to get action do you think eBay would treat me the same way?

[lakku-6059]

The part that irritates me about drop shippers is this constant skirting of the rules, things like cancelling the sale due to "buyer asked" when I did not ask at all!  Instead their supplier is out of stock (which that's another, no inventory control) and they should cancel for reason "out of stock" which would earn them a defect...

I've gotten tired of calling ebay every time they do it.

B&M's aren't necessarily much better thou.

[southern*sweet*tea]

Don't buy new stuff here.  I only had that issue when buying new things, so now I don't buy new things here. In fact, the vast majority of problems I've ever had (not that I've had many, I haven't) on Ebay were sellers of new items.

I can't stand Amazon. I don't buy there anymore, I don't sell there anymore. Like you, if I wanted to buy from them, I'd buy from them. That said, FBA is a legitimate way to sell items, since FBA sellers own their items and pay Amazon to ship them directly.  (I just don't want Amazon touching my stuff lol)

[varebelrose]

I got sick of the dropshippers here long ago. I tried very hard to be a loyal eBayer and avoid other online sales places, but it seemed every time I bought new retail consumer products from the eBay site, they inevitably arrived in either an Amazon or Walmart box (and I do not mean a used recycled box...).  And when you look at the ads for the items on those sites, they were always 10% or more cheaper.

As I understand it, sellers here are not supposed to be able to do this, but it doesnt seem to be enforced. Just look at these discussion boards; there are at least 3 new conversations in the last 24 hours titled something like "I want to become a dropshipper"....   Amazon supposedly will boot a seller who abuses their Prime membership delivery services, but I don't know how well that is enforced either.

So I got over my adversion to buying from those sites, and now go straight there when I need some new consumer item. The Prime membership gets used almost daily.....

YMMV

[gregwiat]

I have purchased items that were posted and listed at location within 7- 20 miles of me only to be shipped from 3000
miles away or from china, so much for fast delivery

[divwido]

I think the issue was buying something here and having it arrive from Amazon.

Amazon was supposed to put a stop to this because it's costing them, but I guess not.

[divwido]

Make sure you always check where the item is shipping from and where the seller is from in their feedback.  I've started complaining more about that.

[dabunk2000]

If it comes with a paper inside saying it is a gift Report seller to Amazon they are abusing their Prime accounts and Amazon will boot them off.

[carolynnq]

There could be a couple of things going on besides drop shippers.

First, a seller who sells on multiple channels can use Amazon fulfillment. The seller sends amazon all his or her inventory, and when orders come in from eBay, shopify, or wherever, the seller forwards the order information to amazon and amazon ships the order.

Second, there might be a good reason the eBay seller had something sent from amazon. Several months back I broke my femur. As I was being wheeled from the emergency room to surgery, I called eBay to put my store on vacation. A couple of days later in the hospital, I checked my email and found that an eBay order had come in just before my store went on vacation. I couldn't get to my inventory. There were no other copies of this CD on eBay so I bought one on amazon (it was new, the one I was selling was used), and paid to have it shipped priority mail to the buyer (I did not used prime). I've done something similar on occasion (less than once a year) if when I go to pull an item I find it damaged or some other problem. But I always message the buyer to let them know the package will be coming from Amazon and why.

[toysaver]

Drop shippers use a straw address so you think it's coming from a US location.  It comes from China to the Ebay listed US address then is forwarded to the buyer.

[mam98031]

Why?

Did you get what you ordered?

It was clearly for a price you were OK with because you purchased it.

What does it matter where it came from it if is what you want or need for a price you are willing to pay?  Or did you discover it was cheaper on Amazon?  If so, that isn't the seller's fault, buyers need to do their pricing homework, that isn't on a seller.

FYI, there are lots of Ebay sellers that use Amazon FBA to house their stock.  These sellers are NOT drop shipping as it is their products.  They own them.  They are just at an Amazon warehouse.  These sellers also pay Amazon for the service.

Now true drop shippers that need to cancel the order because they are OOS [out of stock] is a problem.  But a drop shipper that does that too many times will be sanctioned by Ebay providing they are filing for their cancellations using the correct reason.  So if you get one that says the reason is for anything other than OOS, report it to Ebay.  That really is the quickest way to resolve the issue.

Sellers that drop ship have a responsibility to make sure whatever they have listed for sale is available.  Those that don't do that are not using this method in a way that is suitable for this site or for the buyers.  It can be done but the seller has to be willing to put in the work to make sure it is done daily.  

Canceling a sale and deleting a sale are not the same thing.  Cancelling a sale does not delete it.  If you can't leave FB, go and look more closely at the cancellation notice you received.  It likely says the reason is by buyer request, which is wrong as I stated above.  When it is at the buyer's request, then you can't leave FB.  You need to report your seller to Ebay for improper use of the cancellation system.  They should have reported the reason as OOS.

When the seller processed the cancellation, they should have refunded you at that time.  Are you sure the refund wasn't done?  If you paid with a credit card, it takes a bit of time for the credit to show up on your statement.

If you paid with PP, go to your PP account and find the transaction.  Click into the details of the transaction.  See if there are any clues there.  If not and if it appears that you did not get a refund, then file a claim via PP for INR [item not received].

[gamersbaystore]

You're making assumptions. You can actually thank ebay for giving you bad estimated delivery dates, sellers have nothing to do with it. ebay ignores sellers shipping polices, then lies to buyers about delivery dates. Those are the facts. Sellers have no control over the estimates you're shown, none!

I called ebay just this morning about this very problem, I'm totally fed up, and so are buyers. Just look at the image below, it says it all. This was an order from this morning. ebay tells me to ship by the 14th, and that the estimated delivery date shown to the buyer is between the 13th and 15th.

Please remind me who's fault this is, it certainly isn't sellers. I have 4 days handling time set in my listings, ebay ignores it, and the image below proves it.

You think this is a nightmare for you? Try being on the other end as a seller, you haven't a clue.

[coolections]

.

[marinermikes]

I did not find it cheaper some where else. I would never do that!  I paid for the first item and it came no problem. Just didn't like the fact that it came from Amazon. The next two items both came late. I don't make a big deal about that. I'm a seller here to and I understand but to take four to five days to get it in the mail isn't right. The last item never came. The reason the seller gave was out of stock. I did get my money back. I just checked. But I can't leave feedback and the item is no longer in my purchase list. I can't get away with it.

[yuzuha]

As long as I get the item I ordered in the condition described within the time I was expecting, I really don't care where it comes from.