09-18-2024 10:39 AM - edited 09-18-2024 10:41 AM
Getting various errors while managing/creating listings today. Not sure what the issues are, but seems like there's something going on with eBay. Trying to end a listing, and it keeps saying "Listing could not be ended.", or creating drafts it will say "Draft could not be created". Furthermore, when going into my drafts it will show that there are 0 even though I am actively working on several. Refreshing a time or two will display them.
Anybody else experiencing this, and/or know what might be going on? It's obviously eBay's side of things, and it's making creating new listings rather difficult.
Edit: A new message I've just gotten when trying to 'Sell similar' is "We're sorry, the listing tool isn't working right now." or something similar.
09-18-2024 10:42 AM
When I've encountered these issues, I find it helpful to logout of eBay, clear my browser cache, then log back in.
09-18-2024 10:42 AM
Yep. Lots of them. After a few tries they finally go through.
09-18-2024 10:48 AM
I had this problem on 8/16 and off and on on 8/17. A lot of sellers reported issues but I though eBay had cleared up the problems. They may still be tweaking, scary thought, things a bit.
09-18-2024 10:51 AM
Same issues. Shows no drafts when I have 20 drafts in progress. Weird.
09-18-2024 10:56 AM
Yep. Same here. Ebay is probably doing an update to the system or trying to introduce new pages/features. Happens every time they do an update. They should give sellers advance notice. But then, were just chopped liver to them as long as they are making money.
09-18-2024 10:57 AM - edited 09-18-2024 10:59 AM
And I thought it was just me - ***Watch your drafts*** I found a duplicate after the system blinked while saving today. One showed the original uploaded photo and the edited photo in the 2nd.
09-18-2024 10:59 AM
Mine is saying Listing tool is unavailable when trying to create a listing.
09-18-2024 11:01 AM
Same here. They just lost the drafts I created. Bummer.
09-18-2024 11:05 AM
YES!!!
Apple products & these current glitches, makes it impossible to list, schedule or update without a ton of frustration.
Workaround I found, use PC!
None of glitches happening there (atm 😂)
09-18-2024 11:08 AM
@agun2355 wrote:Same here. They just lost the drafts I created. Bummer.
Give it some time, they will probably show up again--at least mine finally did. I'm experiencing all the above problems. When I got the red banner stating my item didn't list, I waited and tried again only to find out it listed twice and it is still in my drafts. Then it said I couldn't end my duplicate. Also couldn't revise. So I'm done.
09-18-2024 11:10 AM
I am getting tons of them today yes!
09-18-2024 11:12 AM
Having the same problem... in addition, when I click the 'helpful' on here, it's giving 2 votes instead of one! lmao
Maybe they can spend a few extra $$$ to get some programmers who effectively influence our selling venue? 🙄
09-18-2024 11:15 AM
@turninratchetsgarage520 wrote:Getting various errors while managing/creating listings today. Not sure what the issues are, but seems like there's something going on with eBay. Trying to end a listing, and it keeps saying "Listing could not be ended.", or creating drafts it will say "Draft could not be created". Furthermore, when going into my drafts it will show that there are 0 even though I am actively working on several. Refreshing a time or two will display them.
Anybody else experiencing this, and/or know what might be going on? It's obviously eBay's side of things, and it's making creating new listings rather difficult.
Edit: A new message I've just gotten when trying to 'Sell similar' is "We're sorry, the listing tool isn't working right now." or something similar.
Hi devon@ebay kyle@ebay elizabeth@ebay - can you provide any info on the numerous tech issues sellers are running into creating, revising, and ending listings today? Drafts not loading, being redirected to the simplified listing tool, seller hub issues and more. Both web and app are impacted.
Maybe you can get a pinned post up on the Selling and Tech Issues forum until this is fixed?
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Seller-Hub-is-down/m-p/34684978#M132280
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Drafts-missing/m-p/34684974#M132279
https://community.ebay.com/t5/Ask-a-Mentor/Drafts/m-p/34685021#M753687
09-18-2024 11:39 AM
Well, I gave up working on listings and went outside to relax a bit. I just came back to see if things had improved and noticed my total number of listings went up three while I was out. Now I'm wondering if I have duplicates again.😣