Any way to have more than 1 location?

[thunderclawz]

We have 2 warehouses: 1 in Canada and 1 in NY. We ship items from whichever lcation is cheapest while following our stated delivery time. Never have a complained from a buyer!

BUT ebay automated system doesn't like that and we got a warning.

What is the best way to list something with 2 possible shipping locations?

More than 1 location needs to be an option when ebay decided to implement "shipping location misrepresentation"!

Ebay is getting more and more ridiculous about adding more restrictions to seller. They like to say we want to work like the big stores out there. Guess what the big stores also ship from several locations, not just one.

[luckythewinner]

We have 2 warehouses: 1 in Canada and 1 in NY. We ship items from whichever lcation is cheapest while following our stated delivery time. Never have a complained from a buyer

This has nothing to do with complaints from buyers. 

eBay has made a huge investment in a shipping calculation system that depends upon item location, a delivery time calculation system that depends upon item location, and a Best Match system that considers the distance between a buyer and the item location as part of the equation. 

You are not just asking eBay to give you an option for "more than 1 location" - you are asking them to either reverse course on those initiatives, or to completely overhaul and add significant layers of complexity to all those systems. 

They like to say we want to work like the big stores out there. Guess what the big stores also ship from several locations, not just one.

Yes, but I doubt very many of them are shipping from two different countries.

Item misrepresentation is a huge issue on eBay, and the bulk of those complaints are about companies or dropshippers who ship from China but claim the item has a USA location. I suspect you have been flagged because of the cross-border aspect. 

[helloandgoodmorning]

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@thunderclawz wrote:

We have 2 warehouses: 1 in Canada and 1 in NY. We ship items from whichever lcation is cheapest while following our stated delivery time. Never have a complained from a buyer!

What is the best way to list something with 2 possible shipping locations?

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eBay doesn't support multi-location fulfillment. They tightened up on the policy this year. You can read more here, here and here.

[pjcdn2005]

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@helloandgoodmorning wrote:

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@thunderclawz wrote:

We have 2 warehouses: 1 in Canada and 1 in NY. We ship items from whichever lcation is cheapest while following our stated delivery time. Never have a complained from a buyer!

What is the best way to list something with 2 possible shipping locations?

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eBay doesn't support multi-location fulfillment. They tightened up on the policy this year. You can read more here, here and here.

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If they didn’t support multi location fulfillment they wouldn’t have the following on the  item location policy.

All items located in the United States must include a zip code or use the shipping rate table, unless the item ships using freight shipping, or will ship from multiple locations.

[helloandgoodmorning]

You're right, I completely missed that in the policy I linked. I can't find instructions to set it up though. That also specifies items located in the US and this seller has part of their inventory located in Canada. That complicates things.

[rob068]

I just bought something from a seller that claims to be in Alabama, but not 12 hours after buying, the item is physically at a post office in Michigan probably less than 20 miles from me. How can this be? Is the seller being deceitful?

[reallynicestamps]

If you list on eBay dot COM you are listing in US dollars and can use USPS as your shipper.

If you list on eBay dotCA you are listing in loonies and can use Canada Post as your shipper.

Interestingly, you can list identical items on both sites.

Most of your dotCA buyers are going to be Canadians anyway.

There will be a certain amount of slippage, but not much and your bookkeeper should be smart enough to massage the numbers.

[reallynicestamps]

@rob068

Good luck and remarkably efficient work by USPS.

Have you heard about this new invention, the airplane?

[rob068]

Nope, more like deceitful seller. It never even went through any Alabama post office whatsoever, only Michigan.