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Any way to automatically refund when remorse returns show delivered?

Buyer paid for return shipping on remorse return --

 

so would like to issue those buyers an immediate refund --

 

as soon as return tracking has been delivered.

 

Can't seem to find a page to do it.

Message 1 of 9
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8 REPLIES 8

Any way to automatically refund when remorse returns show delivered?

if it is remorse return,you will have t o do it yourself.

some sellers charge restocking,some do not refund   original shipping

if INAD,then eBAY robot would do it .

Put lime in the coconut and call me in the morning !
Message 2 of 9
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Any way to automatically refund when remorse returns show delivered?

Not possible.

Message 3 of 9
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Any way to automatically refund when remorse returns show delivered?

Did they file a claim?

 

"You accept returns in your policy and the buyer changed their mind about a purchase" >How to issue a full refund;

https://www.ebay.com/help/selling/managing-returns-refunds/handling-return-requests?id=4115

ON VACATION
GONE FISHING
BACK AT 6
Message 4 of 9
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Any way to automatically refund when remorse returns show delivered?

My return rate is at less than 1% (I know, I'm a terrible seller) but the last couple I had were refunded before the tracking updated.  More often than not the item had already been delivered and in my possession before the tracking caught up.  As soon as I inspect it, I go to my returns page and issue the refund. 

 

My last return also had a new "item has been received" button.




Joe

Message 5 of 9
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Any way to automatically refund when remorse returns show delivered?

You would have to set the $ amount range I guess from .01 to whatever

https://www.ebay.com/rtn/Return/AdvancedRule

Message 6 of 9
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Any way to automatically refund when remorse returns show delivered?

@labs118 wrote:

You would have to set the $ amount range I guess from .01 to whatever

https://www.ebay.com/rtn/Return/AdvancedRule


Sorry Scratch that , that is for a refund & let them keep item

Message 7 of 9
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Any way to automatically refund when remorse returns show delivered?


@sam9876wrote:

Not possible.


Wrong. eBay issues the refund as soon as tracking shows delivery when seller loses an escalated case.

 

Not the solution the OP wants, for sure!

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin
Message 8 of 9
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Any way to automatically refund when remorse returns show delivered?

Even if eBay creates a way to do it, I would advise against it.

 

Yesterday I received an approved remorse return but although the item I received was the same brand, a similar shape, a similar color, it was also a different size, a different fabric, a different style, a different color, and whereas mine was new with tags, this was used and had a dry cleaner's tag attached.

 

The buyer says oh golly gee, she's sorry and will send the right one "pronto".    We'll see.

 

I am glad there is no automatic refund upon tracked delivery.  These situations are infrequent but they matter a lot, in my opinion!


THIS SPACE LEFT INTENTIONALLY BLANK
Message 9 of 9
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