I have been selling for almost 20 years, and most of my items were glass pottery and old vintage items. I provide the most accurate description with the best pictures, and I have received the most satisfied clientele with the best feedback. Now customers could just wait 15 to 20 days after receiving the item, and claim the item is not as described. The lady said there was a flaw in the glass basket handle, the fused applied handle appeared like it was broken repaired, or damaged, yet to her observation, and also looked like a factory flaw since the basket is made out of glass from the early 1900s. She negotiated it from $100 down to $20, she demanded that I refund her partial of the money and that she keep the basket. I refused and I told her to send the basket back. EBay gave her the full $20 and charged me the shipping cost against me. I took the same basket to an antique shop at a credible appraiser, they wrote the statement there was no Factory flaw there was no crack and there was no repair it was simply a bubble in the glass that looked awkward in the reflection of a light. This is ridiculous that the buyer has the right to use and abuse the system and disrespect the seller by The Audacity Of calling them a liar and having the right to post negative feedback, plus receive their money back in full including shipping! Wow! This is eBay this is the way to make money? Me and scrutinized after all my experience in years of antiques and the best accuracy with the best photo imaging? EBay expects me to donate my stuff online and pay for shipping. Plus have eBay charged me all their additional fees? This is worse than Goodwill, Goodwill used to sell hundreds and hundreds of used items, now I'm going to Goodwill and 75% are brand new items sitting at the front while the old unwanted stuff is way at the back overpriced! There is just no market for it the small-time seller! Too many price comparisons to many online services too many technology methods to cheat the seller and get the money back in favor of the buyer! I was not born to give away my life's hard work money, experience, and expertise plus the knowledge of the value of these items simply because they want it for free! Go somewhere else to sell it or just donate it or keep it it's much more economical than putting it in storage units, or giving it to eBay and paying them additional money to sell your stuff for their profit, not yours!
