Amazon banning customers with too many returns while ebay demands sellers offer FREE returns!

[mysticlake007]

foxbusiness.com/markets/amazon-bans-customers-who-make-too-many-returns-report

I'm just shaking my head at what ebay is trying to do. EVEN AMAZON (the one they so desperately want to be like) gets it!!! But it's okay with ebay because it's NOT THEIR product!

[fine_find]

Yeah, all those buyers being banned by Amazon are coming to eBay. And eBay just thought it was getting more buyers to register. Ha! Watch out everyone, they're coming in droves.

[mpsse39]

100% agree. buyers want to return an item after they admit in an email they wore it on a trip but decided it was just to tight! so as a seller I am suppose to give a refund on an item that I will be getting back used verses brand new! They also want me to pay their return shipping! Want me to refund them soon as I get tracking number verses waiting to get the item to inspect it. In the end I will end up with the negative feedback from the buyer and a used item because ebay will side with the buyer.

[froggyjump]

When Ebay robs you using the customer, you need to remind buyers you will be filing a mail fraud report AND contacting their mail carrier. Mail fraud report is done online quite easily.

Everytime I edit my multiple listing it changes the already solds to whatever I edit.

Then a disgrunted buyer thinks I am trying to scam him, when I really listened to their advice and changed it to avoid any future issues. The last buyer needed to be educated on that, he's not left bf so far

I have no problems doing this because it helps both sellers and buyers to not be complicit in criminal activity

[froggyjump]

So $ taken out of my account for return postage though item couldn't even have been mailed yet, it was Sunday. the post office hadn't opened yet! Scammers do great on ebay, honest buyers not so much

I used to use a little of my paypal balance to buy things on ebay, not so much anymore.

Just transfer it to the other well known venue and buy there because they cover the buyer.

[theteamsetguy]

I offer free returns because I really think it increases sales. Even though I offer free returns I average less than one per month. I sell hundreds of items per month. It is not mandatory to offer free returns. I do because I just thinks it good for business.

[kennys-kollectibles]

It doesn't matter if you offer free returns or not because all the buyer has to
do is lie and say anything and they get a free return at your expense.
It has happened again and again.
Ebay does care that anyone gets ripped off, they only care if ebay gets ripped off.

[kennys-kollectibles]

exactly

[m--**d]

Ebays demand of 30 day return and paying for returns of shipping and handling!!!! is **bleep** Unfair practice CAUSING me to have to sell item at higher price., when it simply not worth it. If I sell 3.50 item, ship at 4.06. then buyer asks for return, knowing full well its not worth me paying s/h. back. he ends up with free item! It already happened quite a few times. EBay even wants you to sell a $1. itemI , You do the math! include all fees and basically pay buyer to keep my item. and I still lose $$. And what about Quality holiday jewelry, I need to list the first week of October so my jewelry will run 1 month and can't be returned , worn smelling of perfume after the holidays. This really hits Hard, this happens a lot. I will No longer combine S & H with out a fee, this is where I also lose all profit. EBAY WILL NEVER COMPARE TO AMAZON! E Bay is NOT even close. Customers should know the first week if they like item or not. They must notice after opening package if they like it or not. A month for free returns . We sell antiques and more. Go to any antique store and see if they take any thing back Ever. They Don't! Bay is ok for small hobby and small business. But we are trying to make a little extra money for our family. Now I have to leave all monies in my account to cover potential returns. For A Month. Now I can't withdraw $. and be financially secure, each month! It will always be a risk for me. I will NEVER recommend Ebay to any one now. I will direct them to other options and other financial institutions that do not take fees that are unreasonable. EBay needs to evaluate the constant changes. I may not make much, but you should know its still money to YOU. Bay for me is a NECESSARY EVIL. I hope to change this thru other avenues. I will Never sell expensive items on eBay it not worth it.

[sweetpieces4you]

Ebay doesn't DEMAND FREE RETURNS !! Yes we all have to return items if a request is made. Almost every business has a RETURN policy. But if you are referring to ADVERTISING FREE RETURNS in BIG WORDS that is YOUR CHOICE to MAKE with the agreement you have with EBAY !!! I personally would NEVER ( PROMOTE ) a FREE RETURN on ANY listing!! That's just ASKING for TROUBLE !! Ebay doesn't DEMAND that I use the FREE RETURN ADVERTISING !! And I never would as they ( BUYERS ) see that as an INVITATION to purchase,use,abuse the item and return it to YOU !! No Demand !! Your Choice !! 

[ivory-n-jewels]

Some of us will go bankrupt over this issue.  The majority of the items I sell are $11.99. If I  give free return shipping, I will lose money. Once again ebay screws the top rated sellers. First they forced 30 day returns. Then they dropped us from 20% discount to 10%. Then they took that away if you didn't give free return shipping. What is the point of being a top rated seller and busting my but to get orders made and shipped in one day?

Ebay is NOT Amazon and never will be.

[ivory-n-jewels]

Actually it is mandatory if you are top rated.

[berserkerplanet]

>>Actually it is mandatory if you are top rated.

It's only mandatory to have any particular listing be eligible for Top Rated Plus benefits.

(I'm top rated and have been a no returns seller for 15 years)

[doubleyellowamazon]

and that is so true

[kh-valeria]

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!