eBay

m.ant · ‎10-10-2024

Got an order the other day and because I’m cautious I sent it with a signature confirmation slip. This morning I got a message, as I expected, from the buyer saying they “forgot” to add their apartment number, USPS is returning it to me, but they still want it so can they pay me for shipping it again. I just find it hard to believe you buy a $50 item and forget your apartment number and are willing to spend on shipping again, I don’t know what to do? I’m assuming I will lose my own money on shipping fees now as well? Just a sad feeling I’m going to get screwed by eBay on this deal. Also the buyer has 1 feedback.

By the way I’ve been a member of eBay since 1999 and have 307 transactions with no negative feedback. I just started to sell more because I need help to pay for my daughter’s school trip to another country and right away I feel defeated 😞

Any advice would be greatly appreciated.

Thank you

M

iart · ‎10-11-2024

We see it the opposite. It's up to the seller to make things easy on our buyers.

But you're welcome to your opinion. Just don't be one of those who come in here to complain about poor sales or 'undeserved' negatives.

@chariot_badges wrote:
@iart wrote:
It's not a part of the deal that the buyer has to waste their time going to the post office.

Then it should be part of the deal that they waste their time going to Target to buy their stuff.
Buyers choice.

Either make things easy for me ... or NO ROCK BOTTOM CHEAP PRICES for you.
Speed and profit.

Here's yer stuff.
Gimme your money.
NEXT!

oh, it's more complicated than that?
step aside ... have a seat in the BBL Purgatory Waiting Room, we'll be right with you.

NEXT!