Already sold something, but then it sold again in another country? Bug in Webinterpret.
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‎08-10-2019 03:02 PM
I listed 220 items on July 26th. Since then, I've had 2 items re-sell after they had already sold. In one instance, an item sold to ebay.US and just sold again to ebay.fr. The opposite happened yesterday, ie an item sold to ebay.us which just sold to ebay.it (Italy).
I'm 100% sure that there was a bug in Webinterpret that assigned a separate Item ID number to ebay,fr (France) if not more countries.
Just saying, if that happens to you, you're not crazy. I called support and got the rep's name and a reference number in case I get negged.
I like getting the overseas business if it's free, but I better not get any negs out of it while they work the bugs out.
Happy Saturday!
Eric
Already sold something, but then it sold again in another country? Bug in Webinterpret.
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‎08-10-2019 04:02 PM
Eric, Webinterpret has created a lot of problems for sellers. Go to the top of this page and put Webinterpret in the search box to read up on it.
- Did eBay CS confirm you won't get any defects for cancelling?
- Did they offer to open a help ticket to research why this is happening?
- Did you contact Webinterpret CS so they could look into it?
I think you should take these steps if you plan to continue with the program. Personally, I wouldn't touch Webinterpret with a 100 foot pole, but I get that some people like the program. If it works for you then more power to you!
Already sold something, but then it sold again in another country? Bug in Webinterpret.
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‎08-11-2019 06:46 AM
Yeah, I had to weed through all my sales from July 24 on down, and found that about 10 listings had remained on foreign sites.
I got the rep's name and a reference number, but didn't open a ticket. Last 2 sales didn't have the problem, so... you know, who knows.
I do like getting the sales from overseas, so I'll keep an eye on it. For the time being, I won't delete to dupes I ended, so I'll have ammo if I need to revisit.
It's just endless, heh heh.
