12-10-2023 06:18 AM
I sold an item with a 30 day return. A buyer had a problem with the item. I returned the purchase price.
In an email to the buyer I told him I refunded the purchase amount BUT also said he could keep the item and it was not necessary to sent it back.
Question is: Will ebay tell him to send back the item seeing that my listing says 30 returns with buyer to pay return shipping.
12-10-2023 06:29 AM
If you already sent a refund, Ebay won't tell him it's necessary to return the item.
12-10-2023 06:35 AM
Thank you it's appreciated.