06-19-2018 08:28 PM
I recently sold an item to a foreign buyer. The shipping price was set to $4.00 for US shipping, but this will cost $23.50 to ship. It won't let me send an invoice. So, how can I change the shipping cost so that the buyer can pay? Thanks.
06-19-2018 11:54 PM
What is the item number? What error do you get when you try to send the invoice?
If your listing wasn't set up to ship internationally, the only way I know of is to send an Invoice with the shipping charge so the buyer can pay.
06-20-2018 12:36 AM
It looks like your listings are set up using the gsp. If the gsp ships to that country perhaps it isn’t letting you bypass it by sending an invoice??
06-20-2018 05:31 AM
@gocatrecords wrote:I recently sold an item to a foreign buyer. The shipping price was set to $4.00 for US shipping, but this will cost $23.50 to ship. It won't let me send an invoice. So, how can I change the shipping cost so that the buyer can pay? Thanks.
If it is a GSP sale then you will be blocked from sending an invoice. Wait until it is paid and ship to the US address.