11-13-2024 05:35 PM
I moved and changed my address on my ebay site but when I am printing the shipping label and packing slip my old address is still showing. How do I change it?
11-13-2024 05:37 PM
When you 'change your address' you need to do it in 'multiple places'.
Check your 'preferences' as a seller, it will show
a.) where do you ship from
b.) where do you want returns to ship to
c.) where do you want items shipped to you from other sellers
(paraphrasing, but trust me- there are MANY places you need to 'KEEP' inputting that new address. Check ALL areas in 'preferences'.
11-13-2024 06:05 PM
@2121rtc First go to this page under your account settings and update all relevant address fields. The next time you go to print a label, click on edit next to your ship from address on the right side of the page to make sure the updated address is showing before you purchase the label.
Don't forget to update the location on your listings. Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used.