02-27-2022 12:35 PM
If one buyer buys multiple orders from multiple listings, The tracking number received when all those orders are sent in one parcel, Is it appropriate to add for all orders?
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02-27-2022 12:41 PM
@super_goods_599 Yes, you need to have the tracking number on ALL items you sell like that to the same Buyer for delivery confirmation. You can add it manually to the other orders.
The other way to do it is you click the Print label link on one of the items. The label flow will open and immediately look in the upper right hand corner for the link to Print labels in Bulk. All purchases will come up on the next page. Check those that do NOT apply to the specific Buyer and Remove them. Whats left is just that Buyer's multiple purchases. Check them all and use the Combine function next. This will let you change the weight, dimensions and shipping method and print one label and the system will automatically add the tracking number to all the items for you.
Mr. L
02-27-2022 12:37 PM
@super_goods_599 Yes, and it's very necessary that you add the tracking number to each listing - that can be done through your 'orders' tab, under the listing title itself (+add tracking).
02-27-2022 12:41 PM
@super_goods_599 Yes, you need to have the tracking number on ALL items you sell like that to the same Buyer for delivery confirmation. You can add it manually to the other orders.
The other way to do it is you click the Print label link on one of the items. The label flow will open and immediately look in the upper right hand corner for the link to Print labels in Bulk. All purchases will come up on the next page. Check those that do NOT apply to the specific Buyer and Remove them. Whats left is just that Buyer's multiple purchases. Check them all and use the Combine function next. This will let you change the weight, dimensions and shipping method and print one label and the system will automatically add the tracking number to all the items for you.
Mr. L
02-27-2022 12:46 PM
@chapeau-noir Thank you!!!
Is it appropriate to add the same tracking number I want to know to several orders received by one buyer?
02-27-2022 12:52 PM
Yes. You MUST do it that way or else it will affect your account. You must have tracking on every transaction. Just mark it as shipped & add the tracking number. If all the items were in the same box, then yes, they have the same tracking number.
02-27-2022 12:55 PM
@super_goods_599 Yes - if these several orders are all being shipped in the same package, you would then need to add the tracking number of that one package to each of those orders.
02-27-2022 12:56 PM
02-27-2022 12:59 PM
@chapeau-noir Thank you Very Much!!!!!!!!!!!!!!
02-27-2022 01:05 PM
@simply-the-best-for-you It was very clear to me. Thanks for helping me. Thank You!!!!!!
02-27-2022 01:46 PM
@super_goods_599 What am I "clarifying" in your pic?