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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Unified Listing Experience - Image Clean Up Tool

I know plenty of people have already expressed their dislike for the way the new listing experience requires so many extra clicks, so I won't beat that dead horse. Instead I'll focus on pictures (pun fully intended). We all know just how important pi...

Can I resell a new & sealed iphone SE that I bought from AT&T?

I have an authorized AT&T store that's selling the prepaid iPhone SE (new and sealed) for $250. I just bought one. Can I just list the iphone on ebay?

Error Sending Invoices to Canada

Hi All, I am continually getting an error with orders to Canada that have multiple items. Below is a shot of the invoice page. This is the 5th time this has happened. I thought it must be a bug that would be fixed but then a week later it popped up a...

eBay removed SKU, Phone Number, and email from Packing slips?

Anybody else seeing this? Super frustrating as I basically can no longer batch print daily orders for processing. Now I have to go into each order and print the whole page. FOR EACH ORDER. What a waste of time.

item watchers

Why aren't the number of watchers visible on my listings as they are on other sellers'?

How to put items on vacation

I do not have a store.I am going on vacation and need to put my items on "hold". I have a 1 day handling, and will not be able to honor that while I am not home.How, as a non store seller, put my items on hold?Thanks

Auctions Ended this evening that had bids on them show as Unsold Items?

I had 3 auctions this evening that ended with bids on them but show as unsold. Was there glitch this evening? This really makes me look bad to the buyers with the winning bids. I will have to contact them to let them know I didn't cancel my auctions....

new format

My buyers are not seeing that they have won auctions. Generally people pay pretty quickly. But many of my sales are sitting there unpaid despite having sent my own invoices twice. This keeps happening and they are telling me they didn't see that they...

Anyone else getting erroneous seller limits?

Anyone else out there unable to list because eBay shows erroneously that you have surpassed their limits? Mine says I sold $3.2 million in March on a store that sells maybe $8K a year.

Reminder You can cancel starter store with no fees

Just a reminder to my fellow small sellers for whom a starter store was sufficient that there are now few advantages to a starter store as Ebay, in its infinite wisdom, now allows the same number of free listings for those without a store as those wi...

Major drop-off in feedback received?

I’ve noticed in my latest round of selling that I’m receiving significantly less feedback than years in the past, even for relatively high-dollar items in great condition or listings where I absorb a significant portion of the shipping cost. My deliv...

Resolved! Buyer requesting bigger refund

I have a buyer returning an item that, unfortunately, I didn't realize had an issue because I've never taken it out of the box. It was an honest mistake, lesson learned. I'll take the hit, no sweat, and I approved the return and paid for return shipp...

Resolved! Sellers, please tell me the truth, am I being too picky ?????

I am looking for a specific hair dryer. This one is used. This is in the description: Condition: Pre-owned, see photos. May be a few hairs in the brush but mostly clean ------------------- I mean why not pick out the 'few hairs' before selling it ???...

sell limit error

Hello I have never made a sale, I want to add a product, it gives an error sell limit error

Anyone notice in their payments this morning alot of new shipping fees?

I took a look this morning on my PAYMENTS and noticed a lot of new fees from ebay for shipping. After checking out a couple I am being charged not once but 3 times for shipping the same item. These were UPS shipping charges that were already added to...