Account restricted but no messages from eBay why.

[clawdizzle]

I have this restriction on my account but have no messages in my inbox about what action is needed to remove the restriction. 

My account is up to date with bank details, card details etc. 

I have tried looking for any help topics but it draws a blank.

There are funds held by eBay from a recent sale (4 days ago) but it won’t let me withdraw them.

I cannot find a phone number to call eBay about this.

I am in the UK.

Thanks

Matt

[dqdistribution]

I would contact eBay on either twitter/facebook. The social media teams are more trained than the Chat and Phone support.

www.facebook.com/eBayForBusiness

www.twitter.com/askebay or is it www.x.com/askebay

Check your email, typically eBay sends an email when actions like this happen.

[714ricki]

Besides reaching out to the agents in ebay for business in facebook or on other platforms, try using the chat feature within the ask for help.....type agent & confirm your contact phone for someone to reach you. Have you ever provided them a front & back copy of your drivers license or ID? You're probably missing some financial details. Contact them right away & good luck!

[natch_5202]

i have just encountered the same problem, is there a solution? I got no message or email from Ebay explaining why i got restricted 

[kh-shakhib]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.