Account Restricted

[3ftawaydiscounts]

Hello,

Im a new seller on ebay, & I was doing well. Until my account got restricted by ebay for some customer complaints, due to shipping times. Ive been working with ebay & my customers to correct this problem, but it still hasn't been resolved. My account is still restricted. How long does this process usually take? Its been nearly 2 weeks. Help

[sunnysouth1]

You have some unhappy buyers and a very poor feedback percentage along with low DSRs. All of that will need to age off before your account is in good standing again.

eBay does not like unhappy customers.

[iaintdoingit]

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@johnrj1226 wrote:

@iaintdoingit 

Clarify  your  statement, no etiendo or ne comprend pas - 

"There  maybe be more than the buyers  haven't reported  thru a  FB."

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After looking through the conversations on this thread -- those are your words, not mine.  Look at Message #4.

I responded to your Message #8 before going back into history to see what I wrote.

[iaintdoingit]

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@johnrj1226 wrote:

FYI Still  having a difficult time  of trying to decipher what you meant.  How  about  shedding  some light as to the real what you meant.  BTW  that catch was rather easy, your  unique sentence was the only one in  bold  blue font and I don't write  like that.

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Those are your words.  Look at Message #4, 4th Line.

We all have 'off' days/evenings/nights and it's OK.  I had to get some sleep before 'checking' things out with this discussion. 

[slati_2013]

Looks to me like you took one of those online courses on how to make money on eBay by dropshipping  from China. Trust me, it does not work. Having control of what you sell is critical for survival on eBay. Especially controlling delivery times.

[flipper2flipper]

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@3ftawaydiscounts wrote:

Hello,

Im a new seller on ebay, & I was doing well. Until my account got restricted by ebay for some customer complaints, due to shipping times. Ive been working with ebay & my customers to correct this problem, but it still hasn't been resolved. My account is still restricted. How long does this process usually take? Its been nearly 2 weeks. Help

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Did the e-mail that you got from Ebay not inform you of how long your account was being restricted for ?

From what I have read in thee message threads over the years, I was under the impression that the length of the restriction was always indicated in the restriction notice.