About to get a second negative in less then a year . Will the AI protect me?

[trip98]

First, selling  on ebay for 25 years and I had a handful on negatives, maybe three.  Got a recent negative from a buyer from France saying my item was fake. It was not.  AI denied my request to remove it.  Today, an email from  buyer saying she is unhappy that her package will not arrive on time for her Mom's birthday. Even though I sent  it today within my handling time stated on the listing. I know I am going to get dinged.  Will the AI remove it?

[mam98031]

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@ittybitnot wrote:

The OP is simply premature in asking the question.

@mam98031 

I understood the OP to be merely asking 'what to expect'.  There is no requirement that they remain silent until it happens. 

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Oh really.  I didn't say that.  What I SAID was that without knowing exactly what the buyer said in a feedback it is only guesswork in the advice that would be offered.  That remains true.

[ittybitnot]

Oh really.  I didn't say that. 

@mam98031 

[mam98031]

OK I could have worded my reply to you better.  But still there is no one here that can advise anyone on how to handle a certain FB that has not yet been posted period.  Without knowing exactly what the buyer said in the FB, the advice will vary.  Now if you want to argue that point, feel free.  Or is it that you just want to argue with me?!