AI Internal Search Struggling To Understand Language?

[pls-consignments]

Just tried to search my store for the word "Hat". It pulled up everything with that word, but it also pulled everything with the word "lid" as well, with no "hat" reference in the listing.

Is this happening to anyone else?

[m60driver]

Yes, it happens to me as well but I doubt it has anything to do with AI and more to do with good old fashioned algorithms.

[pennpicker]

When was AI introduced to assist searching? This has been this way for over a year:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p4432023.m570.l1313&_nkw=photograph&_sacat=0

[eburtonlab · Accepted solution]

eBay's search often provides results that include synonyms or alternative keywords, or alternative spellings or plurals. In some situations, eBay may even correct spelling mistakes or try alternative keywords entirely, if there are more results for the alternative keyword.

Often such additions or substitutions are helpful, but sometimes they are not.

If you want to avoid any possible substitutions or corrections, one way to accomplish that is to put one of your search keywords in quotes. Using quotes around any search keyword will disable the "smart" search features that include keyword substitution and automatic category navigation.

For instance:

https://www.ebay.com/sch/i.html?_from=R40&_nkw=%22hat%22&_sacat=0&LH_TitleDesc=0

[yiran]

Ebay search is definitely a mess now! I have saved searches that used to be accurate, now they return all kinds of bogus results.

This was a bad idea.

[selsa84]

What's funny is when I search Ireland in my store it shows all European maps.