A buyer's account was suspended before I could ship their item. May I ship it now?

[r2wetwo]

We sold an item on Sep 6. but saw no notification 'til the 13th, when the buyer emailed to inquire. When I responded my message was blocked with a note the buyer's account was suspended, looks like the first day it was opened and they placed their order for our item. I have the item and want to ship it and it appears eBay does have their payment. Can/should I go ahead?

[coolections]

First off always log into ebay and check your sold listing once a day. No need to wait a week to check. Secondly just refund the buyer, close out the transaction and do not ship.