5 Days to 7 Days After First Bid......

[Anonymous]

I started an auction listing with a 5 day duration, it got a bid and went to 7 days.

Please tell me this is a glitch and not what eBay is doing now.

Anyone else experience this ?

[downunder-61]

You have got to be kidding! 

It is almost like the glitches are competing with each other to see how annoying they can each be.

[releasethekraken_1]

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@Anonymous wrote:

I started an auction listing with a 5 day duration, it got a bid and went to 7 days.

Please tell me this is a glitch and not what eBay is doing now.

Anyone else experience this ?

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The odds are very much in favor of user error, but a glitch is always possible. Do you have anything that documents your choice of duration?

[Anonymous]

Don't know how I would document it.....

All of my listings are BIN, I run an auction once in a great while and always make them 5 days.

That is the least number of days you can run it for without being charged.

Sometimes it's also a matter of what day the auction will end.

The five day setting is part of my auction set up routine, every time, I only run 5 day auctions.

I am 100% certain that I set it for 5 days, for what it's worth.

I always check the listing after it goes live, if something was off I would have caught it and changed it.

Now it has a bid and I have to let it run 7 days, I would never cancel a listing with a bid.

[a_c_green]

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@Anonymous wrote:

Now it has a bid and I have to let it run 7 days, I would never cancel a listing with a bid.

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I was wondering if a change in duration (intentional or otherwise) might show in a Revision History entry on the listing, but that listing shows no revisions at all. Only thing I can think of here is that you had the cursor active in the pulldown menu for Auction Duration, and somehow accidentally hit the wrong number (or accidentally scrolled the highlight before exiting the menu, something like that).

Still and all, having a couple of extra days in the auction isn't the end of the world, and will get it in front of those folks who only log in once or twice a week, and choose to do so in those extra two days. I know I'd be more upset if my auction ended up short by mistake instead of longer by mistake, assuming that the fees are the same either way.

[Anonymous]

There is a little more to it though......

When I was making this auction listing, I caught a beta offering for "Promoted Listings Express" which charges a flat one-time fee according to day duration chosen. I used it and was charged $3.49 for the 5 day duration.

Listing was tagged with that "Promoted" gray box.

The listing gets a bid, goes to 7 days, and the gray box disappears.

So I may be running a 7 day auction that was charged with a 5 day promotion charge that isn't promoted anymore......sound about right ?!

[a_c_green]

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@Anonymous wrote:

There is a little more to it though......

When I was making this auction listing, I caught a beta offering for "Promoted Listings Express" which charges a flat one-time fee according to day duration chosen. I used it and was charged $3.49 for the 5 day duration.

Listing was tagged with that "Promoted" gray box.

The listing gets a bid, goes to 7 days, and the gray box disappears.

So I may be running a 7 day auction that was charged with a 5 day promotion charge that isn't promoted anymore......sound about right ?!

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I'm... not sure. I spent a few minutes here trying to get your listing to come up as part of a Search result set, assuming that the Promoted listings would float to the top, and while I can find your listing that way, I'm not seeing any kind of Promoted indicator on either that listing or any others around it, so maybe I'm not doing this right, or else the Promoted stuff has been temporarily pushed aside in the midst of all this Item Specifics and category reorganization.

[a_c_green]

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@Anonymous wrote:

Listing was tagged with that "Promoted" gray box.

The listing gets a bid, goes to 7 days, and the gray box disappears.

So I may be running a 7 day auction that was charged with a 5 day promotion charge that isn't promoted anymore......sound about right ?!

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Okay, I made a little more progress. I usually search with the order of "Time: newly listed," within which it did appear in the right order, but with no "Sponsored" label on it. Maybe Sponsored listings don't appear in the results if they're ordered chronologically. I tried changing that to Best Match, and your listing appeared once again, looking like this: 

Best Match Search Results

Notice that your listing is within the "Sponsored" entries above and below it, even though it's not showing that label itself.

[Anonymous]

Yep, that's my listing in the middle, so probably still promoted, just lost the tag.

Thanks for showing that.

I did pay for a 5 day promotion and it's running for 7 days, so I'm ahead in that sense if the promotion doesn't end after 5 days. I think the bigger glitch has me getting away with something here.

It should end up selling for $20-$30, not bad for 94 cents off the peg and a $3.49 promotion, right ?

[dbfolks166mt]

     I run auctions all the time, although they are all listed with a 7 day duration, and have never had this happen. You may want to double check your original listing and validate that it was 5 days and that you did not select or use a start date/time. 

     There have been a LOT of technical glitches with eBay lately this could simply be another one.