2020 - another first!

[sakic92710]

A few days ago, a buyer puts in a request because their item was not received.  Today, I get a message thanking me.  It was received.  So, I ask the buyer to cancel the request.  Instead, I get a message from eBay that the buyer asked to review the case. What???!!   So, of course, I sent eBay a message letting them know he contacted me.  Guy is trying to rip me off or what?!  Never had this nonsense happen before.  Good ol' 2020 keeps rolling along.  lol

[donsdetour]

I take it you gave ebay the tracking number??

[mtgraves7984]

Make sure that the tracking number is not only on the order, but in the case notes, too. Good luck!

[sakic92710]

There is no tracking.  He just sent me the message that he received it & thanked me.   This should be the proof I need.

[mam98031]

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@sakic92710 wrote:

There is no tracking.  He just sent me the message that he received it & thanked me.   This should be the proof I need.

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That is too bad because if the tracking showed delivered, Ebay would rule for you.

What you can try to do if there is still an option to email your buyer from WITHIN the INR, is to send your buyer a message, cut and paste their message they sent you regarding receiving the item and as some question that would inspire them to acknowledge it.

[donsdetour]

eBay may find for the purchaser, hopefully they are honest and may pay you if ebay finds for them.

Always use tracking unless you are willing to lose the item and money including shipping.

[sakic92710]

What is this **bleep**??!  eBay just refunded him already!    What the hell?!!!!

[donsdetour]

What I expected no tracking no way to win.

Contact your purchaser see if they contact you back.  They might be honest and not take advantage of this. I would advise eating part of the cost so at least you might get some thing out of this.

[sakic92710]

I've sent the buyer 2 messages.  After he told me he received his mail, I kindly mentioned to him to cancel the request.  After, I asked him why he went to eBay when he received it.  Of course, no answer.

[kensgiftshop]

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@sakic92710 wrote:

There is no tracking.  He just sent me the message that he received it & thanked me.   This should be the proof I need.

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Sorry, if you didn't use tracking, the buyer will get refunded.

Tracking is the only proof that an item was delivered.

[kensgiftshop]

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@sakic92710 wrote:

What is this **bleep**??!  eBay just refunded him already!    What the hell?!!!!

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With no tracking, there's no proof the item was delivered.

[donsdetour]

I hate this stuff. Well keep trying and hope for the best.

Crazy virus times is causing us uses problems. I have lost money and item due to the delays and loss on the shipping end and expecting more.

Hope it works out for you.

[sakic92710]

Thank you.  They decided in my favor & are giving me the payment back.  Stay safe.    🙂

[3eyedfishcatcher]

Always use a service that offers tracking. If you are using a envelope that will be mailed with stamps send d it certified and require a signature.  You can put a handling fee in your listing to cover all or most of the added cost. Anything of value purchase insurance to cover the value of the item. If you do this use Ship cover and not the post offices insurance.

[prettywoman-2012]

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@mam98031 wrote:

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@sakic92710 wrote:

There is no tracking.  He just sent me the message that he received it & thanked me.   This should be the proof I need.

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That is too bad because if the tracking showed delivered, Ebay would rule for you.

What you can try to do if there is still an option to email your buyer from WITHIN the INR, is to send your buyer a message, cut and paste their message they sent you regarding receiving the item and as some question that would inspire them to acknowledge it.

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Not necessarily! I had a buyer last year whose item showed delivered, and this was a very expensive Ralph Lauren clothing item. Despite the delivery information showing it delivered, I got a strike for it because USPS left it on a porch - a few houses away. The buyer even told me later that she recovered the item, yet, the Defect was not removed from my account, although it was clearly not my fault. 

PW🐿🐷