06-01-2025 04:20 PM
06-01-2025 04:41 PM
It's probably guest accounts.
No reason to cancel, just ship the orders separately.
06-01-2025 04:48 PM
As kensgiftshop state...probably a 'guest account' which will show usually no feedbacks.
I have buyers who purchase one item at a time and it drives me nuts...but who am I to tell the buyer what to do.
They are usually 'repeat buyers'...my 'bread and butter' of my selling core.
I would not combine the two items if buyer does a request.
Buyer cannot leave feedbacks unless that got changed.
Having two items mailed separately is harder to say they both got lost vs. one package.
You can be nice and do a combined discount if your looking to obtain 'repeat buyers'.