Selling

Forum Posts

Sorted by:

WHERE to leave feedback for each buyer in a multiple quantity listing?

I just got nice feedback from a 2nd purchaser of a 2-item-multiple quantity listing.I want to leave them feedback, too.Upon reading this recent Feedback, I've clicked on the listing ID number.There’s no “Leave Feedback”. but there is “View Purchase H...

Resolved! new automatic description system

HelloeBay has a new automatic description system.My question is:What happens if there's a return claiming "not as described"with eBay's automatic description?Thank you.

Resolved! Buyer filed chargeback for wrong item, bank sided with buyer – no seller protection applied

I wanted to share a recent experience and ask if other sellers have encountered something similar. I sold a character gift set consisting of plush toys and small collectibles. The buyer filed a payment dispute through their financial institution with...

trying to return money to customer for an item that broke.

I was robbed by a buyer!

I sold a pair of men's Christian Louboutin high tops. They approved the return and the buyer sent me a pair of beat up Nikes. I've submitted an appeal, I've also tried calling the seller number but it's useless. So is the automated chat! It just tell...

Back in the day there was SAFE HARBOR is there anything like this today?

Where can you report suspicious customers / people that you think are not who they represent themselves to be, so ebay can re-verify their identity? I don't find a link here anywhere and getting a chat agent is useless and time consuming - you have t...

template keyboard controls not working

A couple days ago, my keyboard controls have stopped working, such as, control copy, control paste, and the check pricing feature. I've cleaned up my cookies and such, nothing worked.

Buyer wants to return a poster because we used a poster tube to mail a poster?

Sold a Lobby Card (its a poster of sorts but smaller like 11X17)We shipped it in a 4 inch tube rolled, that way it wont bend or crease. We could ship it flat with cardboard but from experience this leads to bends by USPS/UPS since its a flat square a...

AUTHORIZATION

When a item goes for authorization and fails does the item ever go to the customer?

Trouble downloading photos?

Anyone else having this problem?

Can I sell a new Ecg machine?

I am a private seller and I have a new unused ecg machine I want to sell. It has the CE markings and certificate of cleaning and testing etc and everything is new and unused. Am I allowed to sell this on ebay?

Buyer says item doesn't work but won't open a return request.

As the title says, a buyer claims that a item I sold doesn't work and wants me to send him a label for him to return it. I am OK with that although I test my items and have my doubts about it not working. Anyways. I replied to him within a day and to...

Resolved! Ebay LOWERED the price of my item without telling me!!!!!!!!!!!!!!!!!!!!!!!!!!

EBay changed the price of a coat I had for sale without notifying me or asking me in advance. I just sold a coat that I listed for $30. On the very selling page it shows "Sold" with my price - $30. BUT EBAY CHARGED THE BUYER ONLY $25. If I hadn't see...

invitation for research interview

The other day I mentioned on a thread that decades ago I was flown to Ebay headquarters to sit on a panel and remarked that these days it would be Zoom. So what happened but I got an email inviting me to participate in a Zoom interview. Unfortunately...

Important Notice for Sellers Regarding Promoted Listings & Returns

I want to make other sellers aware of an issue I recently experienced with Promoted Listings.When you sell an item using promoted/advertised listings and the buyer later returns the item, if you deduct a restocking fee or issue a partial refund, eBay...