10 days to return?

[this*old*attic]

Bummer, a super favorite dress of mine that mysteriously languished forever finally sold... buyer has initiated a return.

Honest about the reason (doesn’t fit) and perfectly friendly message. She’s bummed herself, it’s a cool dress.

Curious, though - why are 10 days given to get it in mail?

[this*old*attic]

Oh, I’m sure she’ll get it in the mail. She’s been very nice.

[johnrj1226]

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@this*old*attic wrote:

That makes sense..... it’s just that we aren’t on the same Math. I have 2 day shipping - but if I sell on a Sunday, I’m told to ship on Tuesday not Wednesday.

Honestly, though. I’m not angry - more bemused. Caught by surprise.

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In your example you  have until 11:59 PM (PT) on Tuesday to ship within your 2  day handling time provided Monday is not a  Holiday.  Practically, speaking you  have  to get your package scanned into the USPS system (meaning they  have possession)  before your local PO closes or your  carrier picks up the  package on Tuesday which ever is later.  Scanned in on  Wednesday  would reflect a 3  day handling time that equals a not on time shipment.  Hope this  helps you see the light.

Used to  have a 2  day  handling time but in reality would always  ship within 1  day, including Sat. or  same day if possible or if requested - customers do like quick shipping.  Once eBay  required a one day handling for a TRS status we didn't have to make a change.  As I see it I save no time whether I ship a package within one day or two days.  If I wait to ship in two  days if one of those life events get in the way then I'm  screwed.  Mom  taught us to "Don't put off 'til tomorrow what you can do today."  and "Can't never got anything done."

Ciao!