eBay

This might be some kind of tax-related issue I just don't understand, so please feel free to explain it to me if you know. I can't find a good answer from eBay themselves. The money they've started taking out of sales now is ridiculous, and it's making it hard to pay for better shipping. I feel like both me and the buyers are getting screwed over a bit, especially on expensive items, where they end up having to pay $20+ more than I was asking for, and I hardly get of that money to ship it to them.   I recently sold a box of comics with priority shipping so the buyer could get it before the holidays, and only got $4 out of the shipping to pay for a $13 priority box. With shipping and taxes, the buyer ended up paying WAY more than I was asking, and I ended up still having to pay for the shipping out of the item cost!   I don't understand why it's gone up so much, ON TOP of the selling fees they already charge. Is it because of the holidays? Because it wasn't like this when I was selling a month ago. ... View more

Hi everyone...I need help with what to do with a buyer request for a return for "FIT" My shop does not accept returns.  The options I have been given by ebay are many.  The only 2 options that are acceptable would be: 1) Accept the return...the buyer pays shipping. 2) Don't accept the return...which I can do as the buyer claimed a return for "fit" and I don't accept returns... Here are the fine details:  My listing had photos along with measurements.  The buyer wishes to return something for "FIT" although in their message they claimed my belt might not be legit.  I would LOVE to have my belt returned at the buyers expense and be done with this.  My problem is that if I accept a return and have the wrong item returned to me... What are my options?  Accept a return and risk getting the wrong item back?  OR decline the return (which I can) and risk negative feedback? HELP! After several responses.. I realize that maybe i have not been Clear on the situation. Option 2) Ebay said I can deny the return.  Flat out that simple.  It is not an item not as described.  The claim opened was for a return for "FIT"  My listing had all the measurements....etc...  My question is that if I deny the return can the customer leave negative feedback? ... View more

Hi all!    So ever since I opted to receive payments directly through eBay (instead of PP), all my eBay fees are being deducted from my earnings, rather than going to my statement which allows me to pay the fees manually with a credit card. Is there a way to get paid directly by eBay while still having my fees be charged to my statement?   Thank you! ... View more

I recently changed to eBay's Managed Payments/Payouts and I'm noticing that my shipping fees are no longer showing up in Sales reports.  I'm now getting charged on my CC for each shipping label I purchase through eBay. Is that because my Paypal balance is no longer getting funds from sales? I thought that shipping would be deducted from the sale and I would then receive the funds that are left over.   Sorry for the newbie questions and I appreciate any guidance. Thanks! ... View more

Hi all!   So I recently switched to their new eBay payments where I get paid directly through my bank account. The first bank account I tried to deposit to ended up saying "payment failed" every day, so I switched to another checking account that I get direct deposits to all the time. It's doing the same thing. Anyone else having issues with the direct deposit? Or is it just me?    Thanks! ... View more

So,  a buyer opened a disupute for an $8 trading card that I sent via plain white envelope and stamp (no tracking). Once in a blue moon these actually get lost, but usually it's just buyers being scum bags ripping sellers off. But that's another issue..... The issue here is that on TOP of refunding the buyer for the $8.80 card I sent, I also have to pay ebay this $20 disupte fee. Anyone know what this nonsense is? I've been selling trading cards on ebay for 6 years and I've never seen this. I tried calling a human at ebay customer service but that's "temporarily unavailable." Here's the actually message from ebay: "A decision has been made about the dispute that was filed by xxxxxx. The dispute was found in the buyer's favor. As a result, you owe $8.80 plus a dispute fee of $20.00 to eBay. We will recover this amount from your account." ... View more

I bought 8 pre-paid UPS shipping labels off of eBay, but have not yet been charged from them. I have been waiting for the money to be deducted from my PayPal account for 3 days since they all delivered. When I bought the labels I did see something about UPS not charging me for them until they were used, but its been a long time since they shipped.   I have not been charged for the labels even though all the packages have been delivered.   Is this some kind of error?! What should I do besides just wait?   PLEASE HELP!     Thank You!   - buybib   ... View more

Dear Team,   I have listed some items but in the items for sale sections on my selling profile is zero! could you please help me to solve this guys? Thank you. ... View more

I used several online calculators for determine my fees under the new managed payments structure. All of them projected a cost slightly under the old system. When my item sold, the fees are actually $20 higher. I went back and read the ebay rules and it says for most categories, I should expect to pay 12.35%. My category used to be 10% so I could easily calculate my fees and the plethora of online calculators were always correct. I calculated the fee using the stated 12.35% and it doesn't match. I was charged 13.523% and I can't get anyone from eBay to explain why. The new managed payments screens do not break down the fee so I can see it itemized, presumably because they are using an all-in-one approach.   Has anyone else experienced this and were you able to have it fixed? ... View more

Hello, Good day to you all. Can I know, When we are doing a listning, what is the recomended photo quality size ( Kb / Mb ) that we can use for.   Thank you. ... View more

I am trying to list a Leatherman multi-tool and it keeps saying:  It looks like there's a problem with this listing.  we do not allow products marketed to treat or cure the coronavirus.  If your product is permitted under our policies, you may relist without referencing the term cornonavirus.   Like there is no reference to the term cornonavirus.  Tried listing a book and same thing... ... View more

I shipped an item to the buyer, but after two weeks the item showed it never left the post office.  PO said it was lost, refunded the buyer.  Today the item showed up at the buyers house and he is asking how to pay?  Any way to resend an invoice for an item that finally showed up? ... View more

I'm really getting tired of the buyers who win auctions and don't pay.  Sellers cannot leave anything but positive feedback so what's the point of the feedback system?  IF A BUYER WINS AN AUCTION, IT'S AN AUCTION!! YOU WIN, YOU PAY, WE SHIP!!  If you don't, you're banned from Ebay for life, see ya, sayonara, adios, go to hell and buy stuff there.   Why do the sellers have no support from Ebay? All the policies seem to be protecting scammers and deadbeats. I've done my last sale on EBAY.  A legitimate sale goes smoothly every time, but a non payer takes a week before you can list the item again. So much for extra Christmas money and stealing the purchase opportunity from  legitimate Christmas shopping buyers.    I'm sure the buyer will be free to "win auctions and not pay" at will, all the while I sit on my stuff and WAIT for the next selling opportunity after this person gets a one week extra grace period in case he changes his mind and pays after a week or so? **bleep**, I say.             ... View more

So I'm thinking about using GSP to possibly boost my sales a little but I'm wondering a few things. The main thing is all my listings already have free shipping and I only ship in the continental United States. How would I need to adjust my shipping policy to make it work with GSP? How does the customer on the other end get charged? Is there some extra procedure I need to do?   The reason I have free shipping is because it's just easier. I'm still getting a grasp on what it costs to ship stuff and it's just been easier to wrap it up in the item price. As I get more comfortable with it I plan to charge shipping separately on some items.   As far as shipping to Hawaii and Alaska I'm sure it costs more so how does that work?   And lastly, Why do many of the listings I see refuse to ship to APO/FPO addresses?   Any advice is appreciated. TIA! ... View more

I posted an auction for US shipping only and also set my preferences/settings so that I don't ship to non-US locations and bidders must be in a US location. I thought I took every precaution and used Google/eBay searches to prevent from this situation from happening and posted the auction. Now approximately 10 days later, here I am, posting to see how this situation happened. I excluded shipping locations outside of the US. I even went to my buyer management/preferences to make sure bidders had to have a US shipping location in order for them to bid. Now I'm looking at my auction and see that not only is the winner a non-US shipping location, but majority of the bids placed are also non-US shipping location. 1) What did I do wrong? or 2) is eBay messed up? ... View more

i have shop & i like to selling on ebay, but i'm not create my first list, can i use the photos i took by my phone, for my list image? ... View more

Sold a machine on eBay and the company is going to pay with a check, this will have to be picked up by a truck and in this case say they are not tax exempt who gets charged for the tax ? me or the customer? Do i need to request a check for the machine amount + tax or does eBay charge/collect the customer the tax. Help please because the girl i talked to from eBay (after waiting two hours for them to call me) could not understand my question. ... View more

Hi, A buyer has left me a negative feedback. I did reply to the buy requesting if he can remove it but he hasn't not replied yet. What would be the best thing to do now. Thanks ... View more

I noticed I listed some 10k gold Scrap on Ebay. When I went to find my item by searching no results? Ebay changed to  Fine jewelry category automatically, I had to change to all categories then  my item came up( I change location to 10mile radius so wont take as long). Thing is didnt always work the same, sometimes i had to put scrap in my search sometimes i didnt, sometimes I had to put scrap 10k gold instead of 10k gold scrap, sometimes If I just put 10k gold no results but i know its in my title. Very inconsistent why is this?   ... View more

Hi I want to know that I could relist my sold item again?But It is still awaiting Payment. But Buyer is genuine one He has lot of positive feedback.Then I didn't sent invoice or any remind.Should I send invoice ?If anyone can reply me really appreciate . ... View more

How do I verify payment was recevied for an item I sold with the new managed payments.  I don't see the payment in my linked bank account yet.  I have 1 day handling time.  In the old days I could just check Paypal and the fund would be there to check.  I did receive an email from eBay saying payment was received but I want to verify first.  Thanks. ... View more

I went to try to list an item for sale and it said that I needed to increase my selling limit.   When I requested this it said I have to wait for my next monthly review. What is going on here?  I don't have anything currently listed.  The last time I sold something on eBay was in 2019.  My seller level is "Above Standard" and I have a 100% rating.  I am just an individual seller not a business.  It also says the following: "Currently, you've listed or sold 0 items of your 1 monthly limit. You can list or sell up to $10.00 more to reach your $10.00 monthly limit."   What does this mean?  Can I only sell 1 item a month?  Can I only sell items for less than $10?  Does this have anything to do with an eBay promotion I signed up for where I will only pay a $1 final value fee for up to 10 items?  I'm totally confused.  Last year I could just list an item and sell it.  Please help explain to me why I can't list my item which are blank DVDs for $70.  Thanks. ... View more

Hi Looking for advise from more experienced sellers. An international buyer has purchased two items (different listings). He has paid for them both (including my postage charge) but when I come to print the packing label the two items are combined and there is only one reference number. Q. Should I just pack the two items together using the one reference number? I thought that any item sold through the GSP had to be sent separately to the hub and could not be combined? or do I send the two parcles separately but with the same ref number? (does not feel right?)   Appreciate your response as the buyer has paid promptly and I want to get the package sent off ... View more

Just setup Managed Payments and first sale processed through it has the wrong fee   I sold an item for $72.50 in eBay Motors/Parts and Accessories category. According to eBay my selling fee should be 12.35% (Which by the way just went up from 10%....) So simple math tells me $72.50 * 12.35% should be $8.953 of a fee + the $0.30/ Standard Transaction fee. They charged me $9.72 + $0.30 ($10.02 Total)   Anyone else noticing their fees are incorrect? ... View more

The customer bought an item and paid shipping already($2.80) and sent a message asking if they can pay more to get the item sent faster. How do I charge them for the additional cost of priority mail?    Thank you. ... View more

Recently, shipment delayed, dropped off and no scan, buyer open case increased. I called the usps everyday because there are too many packages which are no scan, in transit arriving late, lost mails. It just too many this week. Each hour buyer messages showed up claiming "where is my item, why no scan, refund please. I had already refund some of the buyer because the tracking doesn't update for many day. It really hurt our business if we have to refund all of these.  As a seller, how we can deal with this? And is it possible that ebay can extend the delivery days for customer or extend the case responding time. I know i am not the only one has this issue. we appreciate for customer who understand the situation and keep waiting.  However, what can we do to avoid this issue? ... View more

Hello and thank you for your time in advance! I'm a new seller and just got my first bid on an item. Yesss! Thing is when I visited bidders profile it looks like he is located outside the USA. Europe to be precise.  I'm pretty sure my settings are for selling in USA only.  I send a message to clarify this but didn't received response.  Any ideas or advice? ... View more

So the auction ended and payment was sent to my pay pal then I get a message saying the following   "Hello, thank you for the auction, I bought your lens . I’m making surprise for my special friend, I’m in another state, so if it doesn't make you problem, send this item to another one, please, it is very important to me. If you can, replay me and I'll send you new details of location. Best regards."   I also got this email (almost word for word the same) for another photo item I sold at the same time. different buyer. Both accounts are like brand new. 0 everything. No information.  Obviously I am not going to send the things they bought to anywhere but where ebay tells me. But I am wondering if I should send it at all. It feels a little scammy and  I just really cant afford to get scammed right now. Also I am fairly new to ebay and am still figuring this all out.    Any thoughts? Thanks yall.  ... View more

I listed  an art jacket for 60$. Someone bid on it, then tried to send me a fake email of payment.   I caught the scammer and told him to get lost.   But now I have a 6$ Fee to pay on my account invoice for an item that was not paid for and never will be paid for by the scammer who claimed it.   How do I resolve this? I can't find any way to contact someone for account invoices ... View more