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Giving Credit where Credit is Due - It's NOT shipped until the Carrier Scans it!!!

It has been a while since I posted one of my "Giving Credit where Credit is Due" threads but here is one I am really happy about: FINALLY, after many years of debating this subject eBay is onboard with industry standards on when a package is actually...

Counterfeit or not?

Trying to re sell an item I bought on Ebay, but my listing has been removed as counterfeit. Does this count as an admission of guilt that the company did not exercise due care and are responsible for my purchase of an illegal item? Concensus seems to...

Had to stop selling after 21 years

since jan 2025 was listed as below std seller . was told it was due to 6 items being cancellled ok i had 6 items that were damaged in a storage building that was destroyed by wind storm i explained that to ebay costomer service and was told we get re...

eBay Not Recognizing "Item Posted" – Getting Unfair Defects - AI support only :-( - Need Help

Hi everyone,I’m a seller from Brazil and I’ve been having serious problems with eBay not recognizing when my items are posted.I ship everything on time using Correios (our national postal service), and I always get a valid receipt showing that the pa...

Help with Combined Shipping

I just sold two similar listings. Buyer bought both listings, but paid separately and wants combined shipping, which I'm happy to do. It's just that this is the first time I'll be doing this, and don't know how to handle ebay generating two label req...

problems with ebay customer service

your not alone had a problem since jan 2025 with 3 different calls to ebay cs with 3 different replies that wound up costing me over $1000.00 in extra selling fees that i was not told about . they have a real problem that winds up being the sellers p...

Buyer wants to buy portion of a listed item, what do I do now?

What do I do when the Buyer only wants the lid of a dish I am selling? It's fine with me, because it is not the original matching lid and the Buyer is aware of that. When I tried making a new listing of just the lid, the weight and dimensions are def...

Resolved! Variation Listing using Template

Hello, I'm trying to post 1 listing with 50+ variations using the category listing template. Unfortunately, I'm just not able to comprehend how the template layout should be. Would anyone be able to assist with a partially filled template to help get...

Product impression suddenly dropped by 60-70% and not healing back, why?

my product visibility is dropped and not getting back onto the track what could be the potential reason? has anyone encountered same situation how did you recover it ?

Limiting buyer purchase quantity per transaction

I am selling a hotwheel collection and have boxes to ship items specific to the fit of individual hotwheels. For this reason, I am not able to ship more than two at a time because that is all the box fits and I do not want to use a bigger box for fea...

Why am I waiting for payment on buy it now

I sell items on buy it now. I thought buy it now was immediate payment. Why am I having to wait for a payment for an item that is by it now?

Resolved! Cancelling an order after printing shipping label

A buyer messaged me soon after ordering (after I’d printed the shipping label) and said their address was wrong. They asked me to ship it to a different address. I told them I couldn’t, and they needed to change their address, cancel the order, and r...

eBay buyer

Helo world. As a seller, I got an offer from a buyer with zero feedback for a nice laptop that I am selling. Unfortunately, I have had a bad experience in the past with a zero-feedback buyer. As sellers, what do you guys recommend?

Request to List Items with Overseas Item Location – Dropshipping from Pakistan

Dear eBay Appeals Team, My name is Shazia, and I am an eBay seller based in Pakistan. I would like to request approval to list products that are fulfilled by trusted third-party suppliers located in countries such as the United States, China, and the...

Top Rated Seller Permanently Banned After Unfair INR/BBE Flags & Months of Ignored Appeals

Hello Community,I want to share my experience as a long-time seller who was permanently banned from selling on eBay just one day after achieving Top Rated Seller status.My account was restricted due to 4 Bad Buyer Experience (BBE) cases — all involvi...