01-09-2021 02:39 PM - edited 01-09-2021 02:41 PM
Hey, so a few days a sold a video game and the title said it was the sequel of such game. However, I listed the first one but I suppose while listing it eBay automatically posted it as the sequel. It was like that for a while until the game was sold. However before printing the shipping label I noticed the error and sent a message telling the buyer of this mistake. Gave her 2 days and she didn’t say anything. So I decided to ship it anyway and a few days later I got a neutral review pointing to that mistake. I left a follow up in the review that I contacted her beforehand but she didn’t reply. Even after that had happened, Today I sent her a message that if she wanted to return it she could, to which again I got now reply. Is there a way to change the rating or handle this situation differently?
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