Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Sales history missing from listings over last day+

When I view our listings, I no longer see the sales history. 371784640290, for instance, should have sales history of nearly 150 but it appears as if nothing has sold, once in the listing. It still shows on the results page (if you search by part num...

Cancellation for wrong payment info. Giving a buyer a warning or not?

Call me a glutton for punishment. A buyer bought and filed a cancellation request last week saying they bought by mistake. I accepted, no BBL. This weekend they bought multiple items, one of which was the exact same item as the item they bought last ...

Resolved! Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

Stickers: Switching from Ground Advantage to Ebay standard envelope

So I heard all the talk about ebay now offering ESE for stickers.I just tried to update one of my sticker listings (#195940692310) from GA to ESE, it wont let me.It does not give me ESE as a shipping choice.Would ending the listing and starting all o...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

Here We Go Again...

For those of you who send Seller Initiated Offers, you many have noticed an increase of "counteroffers", which may be a surprise for many who do not, or have not turned on the "Automated" offers toggle when doing so.In typical eBay form, eBay decided...

No views even when items are promoted

I had a previous eBay a few months ago and would get 10-40 views a day. I started a new eBay with a diff email and selling same items (some literally the same), same promo rate 11-14 percent, and even cheaper and am getting NO views. I'm selling in d...

Resolved! Buyer wants to Change the Color they have ordered!

Hi, One of our Customer ordered a Black Pant and now she wants the Pink Pant instead. She doesn't wish to cancel and re-purchase the color. Would be fine if i just send her the color she wants?

Selling - Offer system

Im wondering, as I suspect many are, how does ebay select which items go into your eligibility for offers? It used to be if there were watchers or even 1 watcher we could send offers. Now the only offers we can send on our items are those ebay select...

I want to raise my seller limit , or go to a higher sellin catagory.

I want to raise my seller limit or go to a higher selling catagory.

Number of Items Sold

I am curious to know if the number of items sold that is displayed on the products and search page by sellers if that number is only represented by sales strickly on ebay or is that number also be generated by that seller using some sort of third par...

How do we feel about Fvf?

Ive been selling on ebay for over 20 years. Alot of good things n sum bad things. Final Value Fee has always been a bit frustrating. Shipping Ive been told by ebay reps that the shipping label with ebay is less then normal. Ive to disagree. I compare...

So you want to turn those views and watchers into money in your pocket - it takes effort

Have sold for a real selling career for over 41.5 years. Here are two guiding principles sets that helped me succeed. Yes this was in tete-a-tete seling situations vs online selling but you are still dealing with humans of all types of experiences in...

Ebay allegedly re-list an item I had on their pages years ago. I can't find how to 'cancel'

I had a chair advertised on eBay several years ago and I gave away the chair and I would think I would've canceled it on eBay since I would no longer have the item nor be able to sell it. It has been maybe five years or something? Somebody contacted ...