Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Ebay Is Dead for me . My sales have never been this bad.

So far 2024 has turned out to be one of the worse years since 2000 for me. Sales have been 0 in over a week. I think it's time to move somewhere else.

Should I Ask This Buyer Nicely to Remove His Feedback??

Hi all, I'm torn on this one. I can't tell if this buyer is being a dick and punishing me or actually thought he was being helpful in his feedback. He is one of those types. You know, the ones who are trouble from the beginning. I accepted an offer f...

Removing my listing saying, it was counterfeit when it’s not

eBay removed my listing for Louis Vuitton nail polish saying it was counterfeit. There are six other items on the site right this moment that are the exact same thing that I have I have all the information in there the correct packaging. Everything i...

Are you allowed to post eBay's customer service phone numbers or is that a violation?

Are you allowed to post eBay's customer service phone numbers on this community forum if someone asks, or is that a violation?Seems to be a violation. Wonder why?

Can I tell a buyer I am selling on another platform?

Me, seller, and a prospective buyer we’re unable to come to a deal because of eBay’s fee and shipping costs, but they told me they live nearby and asked if I was on Facebook market place. Can I tell the buyer that I am selling on Craigslist? I got in...

Makes Ebay Offer - OH HELL NO - CHANGES MIND

Make offer on this item "ok..." "ARE YOU SURE? YOUR CREDIT CARD WILL BE CHARGED?" "OH HELL NO !!!!! " "CLICK X"

Handling fees

What is an acceptable handling fee? Is $1 acceptable? I figure for a box and bubble wrap that would ok. Thoughts.

Promoted Listings fee added 7 minutes after sale info provided, sellers should be aware of this...

9/12/2023 I know this probably won't be all that surprising to veteran eBay sellers but did you know eBay is tacking on promoted listings fees several minutes after a sale shows otherwise in your eBay Seller Hub including the order details? I always ...

Item arrived after refund issued.

Buyer made a purchase that they got refunded for it not arriving. I appealed and won and have been refunded. The item showed up today, how can they pay eBay back?

Resolved! Top Rated Sellers should get a A LOT more discount on selling fees

I have 100% positive feedback and am a Top Rated Seller . But I get no meaningful discount on the hefty fees ebay charges. I am far lower risk than the typical ebay seller. I also resolve issues on my own without needing to involve ebay support. But ...

Resolved! All the shadow banning threads are being closed "due to age."....LOL.

eBay, you need to stop treating your most loyal long-term sellers with such blatant disrespect. ALL ITEMS SHOULD BE LISTED WITH THE SAME VIEWABILITY. If items must be "promoted" by forcing sellers to give up what little profit margin they may have le...

eBay makes it hard to buy and sell

So I got a question about my listing of some appetizer plates. Potential buyer wanted to know the size. I answered them pleasantly although the diameter was in the Item Specifics and the Description. They thanked me. A few minutes later, they wrote a...

Just received an order that appears to be a duplicate of an order that was cancelled two months ago.

Anyone else received a phantom order? Just received an order that is an exact duplicate of an order that was cancelled in February. Duplicate order was received by my order processing system (Odoo) and does not show up on the Orders Awaiting Shipment...

AOL dial-up was faster

Are we back in the stone age? Come-on eBay, you have money to add servers.

Im a little confused

I know this won’t change a thing but I’m just trying to see EBAY rational. buyer pays for item payment goes into pending for two days. I get it takes a second for the money to transfer . Except that I get emails about using that pending money and buy...