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How about an automated Item Not Received reply?

Occasionnally I receive INR.  Every time it shows delivered.  I have to upload my tracking - even though I purchase ebay labels and ebay KNOWS that the item is delivered.  I then can call ebay and have it closed. 

 

It would be nice that when someone opens that - ebay automatically replies the tracking and the fact it shows delivered right into the case.

 

And then I can decide, with a click of a button, to close the case or help the buyer out without involving ebay at all.

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How about an automated Item Not Received reply?


@almlg wrote:

Occasionnally I receive INR.  Every time it shows delivered.  I have to upload my tracking - even though I purchase ebay labels and ebay KNOWS that the item is delivered.  I then can call ebay and have it closed. 

 

It would be nice that when someone opens that - ebay automatically replies the tracking and the fact it shows delivered right into the case.

 

And then I can decide, with a click of a button, to close the case or help the buyer out without involving ebay at all.


@almlg

Thank you for your note.  Great idea. We will pass it on to your teams and consider it for future update.

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