05-23-2018 08:33 AM
Occasionnally I receive INR. Every time it shows delivered. I have to upload my tracking - even though I purchase ebay labels and ebay KNOWS that the item is delivered. I then can call ebay and have it closed.
It would be nice that when someone opens that - ebay automatically replies the tracking and the fact it shows delivered right into the case.
And then I can decide, with a click of a button, to close the case or help the buyer out without involving ebay at all.
05-23-2018 09:35 AM
@almlg wrote:
Occasionnally I receive INR. Every time it shows delivered. I have to upload my tracking - even though I purchase ebay labels and ebay KNOWS that the item is delivered. I then can call ebay and have it closed.
It would be nice that when someone opens that - ebay automatically replies the tracking and the fact it shows delivered right into the case.
And then I can decide, with a click of a button, to close the case or help the buyer out without involving ebay at all.
Thank you for your note. Great idea. We will pass it on to your teams and consider it for future update.