cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Add item specifics" pop up window not allowing edits on multiple browsers

Anyone have any issues with the add item specifics window not allowing edits? I mainly use Safari and the issue started a few months back where I was unable to add any info, and only click cancel or save. I had switched to chrome and it was working for a bit but now the problem has migrated to that browser as well. Tried Firefox...same issue. I'm attaching a pic of what the window looks like any time I try to open. I've turned off pop up blockers, checked size of display/screen, etc. Nothing seems to work. Screenshot 2025-01-31 at 11.40.50 AM.png

Message 1 of 5
latest reply
4 REPLIES 4

"Add item specifics" pop up window not allowing edits on multiple browsers

Hi there @trvvintage . This is a known issue. Click the ? icon on the lower right corner of your active listings page to report the problem. The more people reporting, the higher the issue moves up the fix list.

 

More info: https://community.ebay.com/t5/Report-eBay-Technical-Issues/ADD-RECOMMENDED-ITEM-SPECIFICS-under-TASK...

Message 2 of 5
latest reply

"Add item specifics" pop up window not allowing edits on multiple browsers

Thanks for this! Just sent a detailed report. 

Message 3 of 5
latest reply

"Add item specifics" pop up window not allowing edits on multiple browsers

Started beginning of week for me. Still not fixed, I reported it. Devon said ebay is aware, but as of today, it's still broken.

Message 4 of 5
latest reply

"Add item specifics" pop up window not allowing edits on multiple browsers

I have sent multiple issue reports, 4th day already. Still a problem.

Message 5 of 5
latest reply