already sold item keeps being bought

[sallyd1949]

Item that was listed and sold in June 2023 purchased by two other buyers in August 

Item was not and is not listed by seller but buyers continue to access it for purchase

I am so frustrated with having to do refunds on said unavailable item..... HELP

[monica-sells]

08/13 Cranston Print Works Cut n Sew The night Before Christmas panel-Buy It Now Sold
06/13 Cranston Print Works Cut n Sew The night Before Christmas Storybook panel-Auction Sold
06/05 Cranston Print Works Cut n Sew The night Before Christmas Storybook panel-Auction Sold

The 06/05 ---> 06/13 has 8 days between it, so it is not an automatic relist

(I can offer no help there)

However,

The 08/13 Required Human intervention because the titles and method have been altered....