05-29-2017 09:30 AM
I had some unsold items in my deleted folder. When I clicked undelete, the items disappeared from the deleted folder but I can't find them--I checked unsold, sold, etc. I checked the archives and the question has been asked before but solution not given as far as I can find.
Your help would be appreciated.
By the way they were older items but still in the deleted folder.
05-31-2017 08:14 AM
@mediafirstnj - Thank you for posting your concerns regarding the "Undelete" function on the Community boards. I'm sorry that you haven't received any assistance on this.
Unsold listings should appear in your "Unsold" page when you "Undelete" the listings. Same as the "Sold" listings that has been deleted.
Default selling pages such as "Sold" and "Unsold" will display up to 60 days worth of activities. If the listings that you "Undeleted" is older than 60 days, you won't be able to see them. The eBay system does store old data up to 90 days. To view listings within 90 days, you can subscribe to the free subscription called Selling Manager Basic/Seller Hub.
If after you subscribe to Selling Manager Basic and you still aren't able to locate the "Unsold" listings that you "Undeleted", please reply to this post.
Thank you for your cooperation on this matter.
Sincerely,
mykal@ebay
eBay Support
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