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What happened to Auto Relist?

I didn't have any items scheduled to go off last night, but I started getting 'Time to relist'

notices on nearly every item that was listed. Thinking maybe I miss read the end time, I went about

relisting each one, but soon realized that the Auto Relist for 8 weeks check box is gone?

 

I then went back to other items, many of which I know said 2, 3, and 4 days to go, are now ending in sequence all at once.

 

This is happening on four accounts all at once. (I handle 6 accounts at work).

 

A week ago I had a few items that I could have sworn had a few days left that ended early with only one bid.

They were listed as a 7 day auction with BIN, I checked one particular item because a buyer asked if he could pick it up vs. having it shipped and it was set to go off on Sat. morning. It ended on Wed night with the single bidder being the only bid.

 

I've been sticking to mostly all auction items because Fixed Price items rarely sell, they don't get any exposure unless someone finds one of my items and hits 'Buyers other items'.  FP items don't seem to show up in any search either and I've had same items sell as auction items over and over for more while the identical item sits as a fixed price item for months.

 

Their search engine is either broken, flawed in a big way, or they're somehow shoving the smaller seller's items out of the way somehow. 

 

I had a similar incident as a buyer, a seller not too far from me who apparently just started listing here had about 30 items listed. I happened to find one of his items while scrolling to find one of my own ads.

I hit on one of his buy it now sales, and while I was there I looked over his other items for sale. I bought two more.  I ended up talking to the guy after a shipping issue came up, and he tells me he was surprised that with almost 200 items up I was his only sale in four months. His prices were good and the items were what I'd consider of high interest to collectors. While talking to the guy on the phone, I tried searching for his other items and got only 6 items. He told me he had nearly 200. I tried advanced searching his user name, and it came up as 'not found' despite having his list of items showing on another screen.

The only way I could get at most of his items was to enter the exact item number.

 

Another issue I'm seeing is that some of our ads at work that I list are showing up in vertical stack on the screen, others' are normal. When I open some ads, the add text and pics are being displaced one word per line all to the far left, even though all were listed the same way. Even those with minimal text did the same thing. I even let a few of them end without a relist and re-wrote the ad trying to fix that but some still showed up like that.

 

I also find that some ads, not just mine don't show up correctly on older computers, my personal laptop is still running Windows 8, , some ads won't show pics, some show up with the format or layout all screwed up, others won't load beyond the first 1/3 top view of the ad. This has been an issue for a few months, now I see it happening on my home computer which runs Win 10 and it only a few years old.

 

Thinking this all could be due to the pending new listing tool taking effect, I clicked on the button to use the new version listing tool.
I immediately found that nearly all the options are missing,  all I could do was change the ad text, pics, or shipping amounts, all the other specifics were missing. When I clicked on the button it said I could switch back at any time, but when I tried to switch back it gave me a warning saying that option is not available.
So it looks like I'm stuck with the new, possibly unfinished listing tool they've been warning us about?

(Auto relist wasn't in the new listing tool either)

 

 

Message 1 of 21
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20 REPLIES 20

What happened to Auto Relist?

I went through hell on this very topic. My auto-relist vanished a week ago and nowhere to be found. I contacted "Expert sellers" none of which helped then I contacted Ebay employees and went through a bunch of processes none of which helped. None of them had an answer but they put in an IT TICKET and told me there's a glitch and someone would call me or email me within 24 - 48 hours.

Guess what??

NOBODY CALLED OR SENT AN EMAIL.

I called back again and demanded a supervisor. That took over an hour. 

The supervisor told me that the auto-relist is only for new or occasional sellers. I told him he was wrong. I was getting auto-list occasionally for years. It would pop up for a few weeks and vanish. He said the new listing system fixed that issue and I won't get it anymore. 

If he's right, what an awful thing to do. Do they really want sellers with perfect feedback going to other venues to sell because of this change? It doesn't pay for me to pay a listing fee. It adds up and I make much less. I hope he's wrong. Nobody seems to have the correct information in corporate - just a trainwreck. If anyone has any other information. please pot. I've been selling here for 23 years and it just seems like slowly but surely, they make it hard for sellers

Message 16 of 21
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What happened to Auto Relist?

Same thing happened to me the took away free relist and now ow I can only list about 50 or so items a month because each week they end and it uses your free 250 listings per month just to keep 50 items at auction.  I had no idea what was going on they did not warn me at all that this was going to happen. I had about 350 auctions per month going on and was making decent money then they took the free relists away and now I don't make a quarter of what I used to make. When it first happened the charged me for over a hundred insertion fees at .35 each. Just like you I talked to several supervisors and everyone had a different story.  They said if I opened a store that would end the problem but that was nothing but a lie. So now stuck with store and can still only list 50 or so items a month to avoid insertion fees. They were making a killing off my sales but now they make very little compared to what they used to get from my sales. Doesn't make much sense to take away something that makes you successful and makes them money also. I still sell but very little compared to what it used to be. Ebay makes me sick inside with their policies.  I think I will start to list somethings on Etsy but it is not auction style. 

Message 17 of 21
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What happened to Auto Relist?

Thank You. It worked.Have a blessed day.

Message 18 of 21
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What happened to Auto Relist?

Thank You

Message 19 of 21
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What happened to Auto Relist?

I am having the same issue and I was told that since I am now an experienced ebayer I will not longer have the auto relist option and I need to become a store.   I guess I will no longer be an ebayer  I am not sure they even care but for someone who was listing things from my parent's estate It doesn't pay for me to become a store

 

Message 20 of 21
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What happened to Auto Relist?

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 21 of 21
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