What do you use to keep track of your eBay views and stuff like this?

[patwilli-0]

What do you use to keep track of your eBay data? And by that I mean something to keep track at views at each different price, sales, profit margins, stuff like that. I'm thinking of using mystoreanalyst, but i'm not sure if there is any alternatives for new sellers for free. And what do you think about mystoreanalyst. Also, I sell international but from eBay.es

[disneyshopper]

I use ebay's Seller Hub.

I can see the number of Watchers, listings that are ending, listings I have ended (and can therefore be relisted), listings that have sold and need to be shipped, etc etc.

[kensgiftshop]

I use Quicken to keep track of funds going in and out.

As far as views, watchers and stuff like that, I don't pay any attention to it.

I'm more interested in sales then how many people have looked at my items.

[express_commerce]

@patwilli-0 

I use eBay seller hub. It also has click through rates and a few other very useful metrics.

[rosachs]

I've been using SixBit, or it's predecessors, since 1999 and it gives me all the details I need.  I have a complete inventory of every item I've listed back to 99 (some are in older databases requiring old software, but they are still there).  I have a similarly complete record of every listing, ended or running, and of every sale.  Since I can record notes on the sales and set the status, I know how many UPIs I've been refunded for, how many partial refunds I've done, how many full refunds, how many were paid by the carrier insurance.  And since SixBit uses an unlocked MSSQL database, I can access my data my self and generate my own reports.

What I look at most is what's selling.  Using a 30 day (or one calendar month) time frame, I look at the sales - how many were auctions, how many fixed price.  How many of the auctions had more than one bid.  How many of the sales were older stock, how many were new stock.  For my current inventory, how many were one type of metal, how many were the other.  If I wanted to get really gritty, I could even do a passable job of identifying the most sought after sites that my sold items came from.  Determine which vendor provides the most sellable product.  Or at what price point do I get better sales (and what are my true margins after expenses).

SixBit tracks my inventory, my listings (and associated fees), my sales (and associated fees), and my customers.  Usually around this time of year, I start sending out notices to my top 10 or so customers for the past year, inviting them to enjoy a discount on their next purchase as a token of my appreciation for their continuing purchases. 

Yes, SixBit has a monthly fee - it's based on how much horsepower you want to employ.  If you're selling on multiple sites, doing consignment sales, and want to have a lot of people working on your data, it's going to cost a bit.  But if you only have 1 or 2 accounts and basically just want to list & sell, it can be downright cheap.  And it's a flat fee - you can push as much volume thru the application as you care to.  There's a 10G limit on the free MSSQL database, but there are ways to get more from that space as well.

Software tools are like any other tools -- you gotta find one that fits what you do, not the other way 'round. When you find the right one, you'll know.  I did, back in '99, and I've never regretted that decision. 

-Bob.